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Director, Business Partner, Oncology; US Digital, Data

4 months ago

Philadelphia, Pennsylvania, United States GlaxoSmithKline Full time
Site Name: USA - Pennsylvania - Philadelphia
Posted Date: May

Are you looking for an opportunity to lead innovative technical programs and projects while establishing a culture where digital, data and tech are assets to understanding and growing the business? If so, this is the role for you

The Director, Business Partner, US Oncology will deliver value continuously by collaborating with the Oncology commercial team to develop and deliver digital and technology requirements, data requirements, account management, business process re-engineering, solution design and implementation.

The Business Partner will lead strategy development and digital, data and tech initiatives that are directly connected to the biggest business challenges with the highest impact and play an important role delivering Omnichannel and GenAI transformation. The Business Partner will be part of the commercial team for a high priority brand. This role will ensure cost effective and/or innovative IT solutions are put in place in alignment with the business strategy, prioritizing and managing across business teams and partner agencies to deliver with excellence and on time. The Business Partner will be focused on building and maintaining close partnerships with customers and related solution groups to become the recognized digital and tech expert and sought partner for Oncology commercial team.

Key Responsibilities:
  • Develop strategic plans to address key business challenges and determine buy, build, partner options to deliver value.
  • Work collaboratively with brand leaders across both business and Tech to support GSK's Digital/Omnichannel strategy and initiative launch plan support for the Oncology Business Unit in the U.S.
  • Manage the delivery of initiatives within the Oncology Business Unit digital, data and tech action plan connecting digital and tech solutions to business strategy, including products in the innovation portfolio, such as the use of generative AI, connected to a specific business use case with associated value.
  • Ensure project plans for Digital Strategy implementation stay on track and get ahead of possible barriers through frequent contact with those responsible for delivering tactics related to the strategy roadmap.
  • Determine and understand your customer's digital and technology needs better than anyone, through a combination of qualitative and quantitative analysis, to ensure effective implementation of GSK's digital/GenAI/Omnichannel strategy.
  • Create and lead the process of integrating IT systems related to the strategy to meet the requirements of Vaccines, Tech and GSK .
  • Evaluate project constrains to find alternatives, alleviate risks, and perform re-engineering if required.
  • Update stakeholders about any issues connected to capabilities, the architecture or processes.
  • Analyze the business impact that individual technical choices may have on the Oncology business processes and propose effective solutions.
  • Guide and influence employee teams and agency partners delivering capabilities, content and agile development.
  • Stay up-to-date and externally focused on emerging technologies and propose changes to the existing capabilities to benefit GSK's rapidly growing Oncology business unit.
  • Interact directly with all Tech groups, business owners/users, external product vendors, data vendors, and offshore support suppliers, building and maintaining strong and effective relationships.
  • Ensure that technical delivery is fully compliant with GSK's security, quality, and regulatory standards.
  • Encourage use of relevant pharma tech and central services and collaborate with service partners in the identification and delivery of service improvements.
  • Work closely with Product Owners on release planning and roadmaps aligned with Oncology operating plans as they relate to digital strategy and Omnichannel marketing implementation.
  • Contribute to the advancement and improvement of Agile practices within the organization.
  • Support and advance modern marketing automation through use case development, implementation, and continuous improvement processes.
  • Responsible for making sure project goals are achieved on time in alignment with the stakeholders' expectation.


Why You?

Basic Qualifications:
  • BA or BS degree
  • 9+ years' experience in delivering digital, data and tech solutions in healthcare or pharma industries.
  • Experience in strategy development.
  • Experience with Omnichannel marketing.
  • Experience interacting with healthcare professionals, patients, and payers.
  • Experience in the marketing technology domain identifying and connecting tech solutions to business challenges.
  • Experience identifying and connecting GenAI solutions to business challenges.
  • Experience in product management.


Preferred Qualifications:
  • Excellent relationship management, strong influencing and communication skills.
  • Experience of working within a matrixed organization with multiple stakeholders and working in an agile organization.
  • Ability to drive outcomes and manage client expectations.
  • Excellent analytical skills and the ability to see the connections between layers of business operations.
  • Familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software, and services in use for delivering information services.
  • Experience being part of teams that have developed successful software products from concept to adoption.
  • Ability to define the beneficial solutions and the ones which are inefficient for a particular business need.
  • Ability to build understanding of the business area strategic goals, processes and workflow, and of the IT tools deployed.
  • Experience of working within a matrixed organization with multiple stakeholders and working in an agile organization.
  • You can drive outcomes and manage client expectations.


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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

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