Operations Analyst

3 weeks ago

Thousand Oaks, California, United States SEI1GLOBAL Full time

At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility.

The External Custody Traditional Income team is looking to fill an Operations Analyst opening. This team provides support for the Trust 3000 banking firm Principal Financial Group. The team is responsible for the accurate daily posting of domestic income events, including timely reconciliation of payments against third party custodians and cash agents. This role requires a self-motivated, goal-oriented individual to manage multiple tasks in a time sensitive delivery schedule.

What you'll do:

  • Responsible for the daily processing of income events
  • Basic processing and/or service activities specific to team functions
  • Primary focus is on day-to-day operational execution
  • Respond to client inquiries in a timely, accurate and professional manner
  • Maintaining the highest level of confidentiality, quality and privacy
  • Reviewing, analyzing, and entering client information and transactions into multiple systems
  • Interact effectively with multiple operational teams
  • Manage a time sensitive delivery schedule
  • Heavy interaction with the client, as well as teammates, on the phone, email and in person in a professional and accurate manner
  • Regular and reliable attendance in accordance with position, business and/or client needs
  • Other duties as assigned

What we need from you:

  • Undergraduate degree and/or equivalent work experience required. Preference in: Accounting, Finance or Business-related field.
  • Knowledge of Microsoft Office products including Word, Excel, Access and Outlook

What we would like from you:

  • Demonstrate effective communication skills as well as set clear expectations to all clients, service partners, and internal teams both in written and verbal communication.
  • Effectively coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines
  • Provide excellent customer service to our client and service partners, responding timely and professionally to client inquiries as well as handle problems
  • Must be able and willing to work effectively independently, as well as in a team, in an open floor environment
  • Must be detail oriented
  • Self-starter with the ability to multi-task
  • Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information.

SEI is an Equal Opportunity Employer and so much more...


After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.


SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

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