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Human Resources Manager, In-Flight Service

2 months ago

Los Angeles, California, United States Delta Airlines Full time
United States, California, Los Angeles

Hr & Labor

02-Jul-2024

Ref #: 25351

How you'll help us Keep Climbing (overview & key responsibilities)

The Human Resources Manager role at Delta Air Lines presents a rare opportunity to have a significant impact in field HR support for an assigned client group. As the HR Manager for the In-Flight Services Division, your responsibilities will include ensuring the efficient and consistent delivery of human resources services, such as mentoring and counseling employees and management, sourcing and selection, performance management programs, organizational effectiveness, compensation, and providing HR leadership. This role will be based in California at the LAX airport, providing you with the chance to collaborate with a world-class team and contribute to our company's achievements.

Key responsibilities:
  • Anticipating and meeting client needs
  • Managing service delivery systems
  • Crafting coordinated solutions to business problems or issues.
  • Acting as an employee and company advocate that can balance decision making appropriately.
  • Developing relationships with individuals, employee groups, and leaders of the business to communicate company policies, programs, and procedures.
  • Providing leadership around organizational change, process consultation, and organizational development
  • Imparting HR expertise to management personnel and influencing clients based on company policy.
  • Focusing on positive employee relations and applicable laws
  • Serving as a project lead/representative for corporate projects, managing timelines, and working with cross-divisional teams to develop both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.
  • This job supports employees in a 24/7 operation with multiple locations and will require up to 40% travel with some overnight travel included.
  • Salary range for this role: $ to $ annually
Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
  • Competitive salary, industry-leading profit sharing program, and performance incentives
  • 401(k) with generous company contributions up to 9%
  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
  • Domestic and International space-available flight privileges for employees and eligible family members
  • Career development programs to achieve your long-term career goals
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
  • Recognition rewards and awards through the platform Unstoppable Together
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
  • 5-10 years of HR Manager Experience supporting a business unit (or equivalent years of experience) is required.
  • Broad understanding of human resources areas including compensation, benefits, employment, employee/labor relations, training/development, equal employment opportunity, and organizational development.
  • Excellent oral and written communication skills
  • Strong analytical skills and management presence
  • Adaptability and the ability to work successfully across business unit lines and at all levels.
  • Effective platform/presentation skills and problem-solving abilities
  • Ability to work well independently with minimal supervision.
  • Demonstrated critical thinking and the capability to effectively guide and impact decision-making processes.
  • Strong relationship-building skills
  • Ability to balance multiple priorities, work under pressure with complex issues, and meet deadlines and objectives.
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Encourages a diverse range of individuals, perspectives, and styles.
  • Demonstrates a high school diploma, GED, or high school equivalency, or equivalent experience.
  • Is at least 18 years of age and has authorization to work in the United States
What will give you a competitive edge (preferred qualifications)
  • A Bachelor's degree in human resources management, business management, or a related field of study is strongly preferred, although equivalent experience will be considered.
  • PHR/SPHR certification is preferred.
  • Previous management/supervisory experience is preferred.