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Administrative Assistant

4 months ago

Auburndale, Florida, United States Randstad USA Full time
The Membership Administrator plays a critical role in ensuring the smooth functioning of the company's membership program. Responsible for managing all aspects of membership administration, this role involves handling member inquiries, processing applications, maintaining accurate member databases, and coordinating membership-related activities and events. The Membership Administrator is also tasked with managing membership benefits, ensuring timely payment processing, and facilitating communication with members through various channels. Additionally, the role involves collaborating with other teams to enhance member satisfaction, retention, and overall program effectiveness. The ideal candidate should possess organizational and communication skills, attention to detail, and a customer-centric approach.

salary: $16 - $17 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Membership Enrollment and Renewal: Admins oversee the process of enrolling new members and renewing existing memberships. This includes processing applications, verifying eligibility, and collecting membership fees.

Database Management: Maintaining an accurate member database is crucial. Admins update member information, track membership status, and ensure data integrity.

Communication: Admins facilitate communication with members through various channels such as email newsletters, social media, and member portals. They may also respond to member inquiries and provide assistance.

Membership Benefits: Admins manage member benefits such as access to services, discounts, or exclusive content. They may negotiate partnerships with other businesses to offer additional perks to members.

Event Management: If the company hosts events for members, admins coordinate logistics, registrations, and communication related to these events.

Payment Processing: Admins handle membership fee payments, invoicing, and financial reconciliation. This involves ensuring timely payments and resolving any billing issues.

Member Engagement: Admins develop strategies to engage members and encourage participation in activities or events. This could involve organizing networking opportunities, forums, or special interest groups.

SkillsAnswering Phones (2 years of experience is required)Vendor Management (2 years of experience is required)Microsoft Office (2 years of experience is required)Organization (2 years of experience is required)Administrative Duties (2 years of experience is required)
QualificationsYears of experience: 2 yearsExperience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.