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Senior Technical Trainer
4 months ago
Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine
Make Your Mark:
As a Senior Technical Trainer, you will develop and deliver innovative training classes and experiences to our customers, partners, and internal employees. This position is ideal for an enthusiastic, energetic individual who enjoys actively engaging with others in a learning environment (virtual and face-to-face).
You must be comfortable working on multiple deliveries and collaborating on content development projects.
You'll Get To:
- Seamlessly d eliver engaging training classes on BlackLine products in person and virtually, integrating best practices and improvements to software solutions, technology, methodology, processes, and tools.
- Demonstrate mastery of foundational, intermediate, and advanced-level BlackLine University training content through deep technical and professional accounting knowledge
- Stay at the forefront with evolving implementation standards, technological advancements, and industry trends within the realm of expertise.
- Achieve or exceed assigned quarterly and annual delivery quality and utilization targets consistently resulting in exceptional training outcomes.
- Follow and maintain operational or project tracking systems for each delivery or development project and adhere to deadlines.
- Engage in proactive collaboration with customers, partners, and internal stakeholders during training needs assessments and delivery preparation sessions.
- Demonstrate professional business acumen by representing BlackLine University in interactions with business leaders as needed.
- Effectively collaborate in cross-functional readiness and internal enablement initiatives, developing and maintaining effective relationships that contribute to learning opportunities and the development of effective training and learning deliverables.
- Proactively communicate industry trends as they relate to BlackLine through the appropriate processes and channels to ensure courses remain relevant for education, including topics of interest and delivery methods.
- Represent the Training team at key customer events such as user confererences to showcase expertise and the value of BlackLine's training offerings.
- Other duties as assigned.
What You'll Bring:
Years of Experience in Related Field: 5-10 years of BlackLine and/or accounting experience
Education: Bachelor's degree or the equivalent work experience
Technical/Specialized Knowledge, Skills, and Abilities:
- BlackLine
- Accounting/financial background
- Public speaking
- Project management
- SaaS implementation methodology
Other:
- Conceptualize and present technical concepts clearly and concisely
- Exceptional collaboration skills with ability to incorporate diverse perspectives
- Deliver virtual (MS Teams) and in-person training to both small and large audiences
Accommodate a global virtual and in-person delivery schedule outside of regular North American business hours
- Work is primarily sedentary; no special demands are required.
- Ability to travel 25-50%.
We're Even More Excited If You Have:
- Experience applying adult learning principles to ILT and VILT training sessions.
- Experience in eLearning and ILT course design, storyboarding, student and instructor guides, lab exercises, and job aids with tools such as Articulate, Camtasia, Captivate, Microsoft PowerPoint, etc.
- Experience using Smartsheet or similar project management software.
- Multilingual speakers are encouraged to apply.
Thrive at BlackLine Because You Are Joining:
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
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Salary Range:
USD $98, USD $131,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
