Fragrance Advisor

3 weeks ago

Los Angeles, California, United States DFS North America Full time
What you'll be doing?

DFS promises to be the world traveler's preferred destination for luxurious shopping. We offer our customers a carefully curated selection of exceptional products from over 700 of the world's leading brands across multiple categories: fashion, beauty & fragrances, watches & jewelry and wines & spirits. We are currently searching for an experienced and motivated Fragrance Advisor to work Full-Time in our Los Angeles International Airport store in Tom Bradley International Terminal. *This is an hourly, non-exempt, union position. The pay range is $22.25-$24.50 per hour.

The role:
As the Fragrance Advisor, Bulgari, you will be an ambassador of the brand and deliver exceptional customer service to our customers. You will leverage your product knowledge to provide friendly and customized service to all clients. You will strive to discover your clients and their every need, build customer loyalty and relationships while delivering sales and productivity targets.

Responsibilities:
  • Provide a unique one-on one consultation; cultivate loyal customers by offering professional advice on fragrances
  • Deliver high brand knowledge at all times
  • Answer client inquiries relating to product
  • Be accountable for the sales results of the fragrance you represent
  • Close sale by thanking clients and building relationships to seek opportunities to grow sales in future
  • Accurately ring and process sales transactions in accordance with company's Cash Handling Procedures
  • Perform various non-selling duties, e.g. receive merchandise, housekeeping, inventory control, and update price changes
Ideal Candidate

Ideal Candidate:
  • High School diploma or equivalent work experience sufficient to perform the essential functions of the job
  • 1-2 years of retail experience; previous beauty, customer service, hospitality services, or luxury brand experience preferred
  • Comfortable with one-on-one elevated customer service
  • Familiar with using the POS Terminal; with accurate and quick transaction handling ability
  • Ability to work flexible hours / shifts, including weekends, nights and holidays.
  • Secondary language speaking beneficial, but not required
Benefits:
  • Day One Comprehensive Health Benefits
  • 401k Plan Contributions
  • Paid Time Off
  • Paid Holidays
  • Monthly Commission/Incentives
  • Parking Reimbursement
  • Employee Discounts
DFS is an equal opportunity employer. It is the Company's policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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