Director, Channel Enablement

3 weeks ago

Austin, Texas, United States HID Global Full time

An Amazing Career Opportunity for a Director, Channel Enablement

Location: Galway, Ireland; or Austin, TX; Palm Beach Gardens, FL; Eden Prairie, MN; or Arlington, VA USA.

Job ID: 27026

As the Director of Channel Enablement, your primary focus is on providing foundational support for all partners across the ecosystem. This includes implementing Partner Relationship Management (PRM) solutions, overseeing global governance of compliance, and taking ownership of the partner experience. Your role involves driving the digital transformation of the partner journey and ensuring seamless enablement through effective PRM tools.

Who are we?

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and

As our Director, Channel Enablement , you'll support HID's success by:

Strategic Enablement and Transformation:

  • Leading the implementation of Partner Relationship Management (PRM) solutions for seamless partner enablement. This includes researching PRM systems, conducting the RFP process, vetting vendors, negotiating price and terms, and on-boarding the new PRM.
  • Driving the digital transformation of the partner journey, ensuring a positive and efficient partner experience.

Global Compliance Governance:

  • Overseeing global governance of compliance related to the partner program, ensuring adherence to industry standards and company policies.
  • Collaborating with legal and business areas to administer partner agreements and contracts.

Partner Experience and Care:

  • Taking ownership of the overall partner experience, ensuring partners are considered and represented in cross-functional projects.
  • Driving special projects to enhance partner experience, care, and journey.

Insight into Transformational Projects:

  • Providing partners with insight into transformational projects, fostering collaboration, communication and engagement.
  • Representing partners throughout cross-functional projects, ensuring their perspectives are considered.

Digital Experience and Tools:

  • Driving the partner digital experience across HID, including the development and optimization of digital tools.
  • Working with the Business Areas, IT, CRM and Finance to implement channel strategy, data/reporting, and system workflows.

Feedback Solicitation and Implementation:

  • Collaborating with partners to solicit feedback on existing programs and processes.
  • Implementing changes based on feedback received, using methods such as Partner Advisory Councils and channel teams.

Communication and Alignment:

  • Communicating channel programs, strategies, events, and updates internally to drive alignment throughout the business.
  • Collaborating cross-functionally with marketing, product, legal, and finance to implement and grow partner programs.
  • This detailed role ensures that the Director of Channel Enablement is positioned as a strategic leader responsible for providing foundational support, driving digital transformation, and enhancing the overall partner experience.

What we will love about your background:

  • High degree of cross-functional collaboration.
  • Exceptional stakeholder management skills.
  • Executive presence and communication skills.
  • Strategic vision and planning abilities.
  • Ability to manage complexity and ambiguity.
  • Proven ability to influence at senior levels.
  • Proven ability to lead stakeholders across external Channel Partners and Internal colleagues.
  • High degree understanding of channel ecosystem in Technology or SaaS business.
  • Ability to articulate the value of channel ecosystem programs, tool, and resources across internal and external stakeholders.

Your Experience and Education include:

  • Bachelor's degree in a relevant field (e.g. Marketing, Business, Communications) preferred. Master's degree and relevant certifications are valued.
  • 12+ years of relevant experience in channel enablement, operations or related roles.
  • 5+ years of years of increasing managerial experience.
  • Experience working with Channel Ecosystem that include multiple partner types including VARs, Resellers, and Distributors.

Why apply?

  • Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
  • Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

We make it easier for people to get where they want to go

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.

When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 52,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal

Austin, TX, US, 78753 Palm Beach Gardens, FL, US, 33410 Eden Prairie, MN, US, 55344 Galway, IE, H91A4T2

Sales, Marketing & Product Management

Travel Required: 11%-30%

Director

21-May-2024

Nearest Major Market: Austin

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