Staff Support Associate I/UKHC

3 weeks ago

Lexington, Kentucky, United States University of Kentucky Full time
Job Title
Staff Support Associate I/UKHC

Requisition Number
RE45876

Working Title
Staff Support Associate I

Department Name

H4005:
Office of Patient Experience

Work Location
Lexington, KY

Grade Level
05

Salary Range
$ /hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS

Click here for more information about equivalencies:
Required Related Experience

2 yrs

Required License/Registration/Certification

None

Physical Requirements


This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions.

Shift

Primarily Monday through Friday, 9:30am to 6:00pm.

Job Summary


The Staff Support Associate plays a key role in customer satisfaction for the Office of Patient Experience, Perioperative Services Department, and UKHC enterprise.

The primary job function of the SSA is to assist with patient throughput, wayfinding, maintaining a safe environment, and ensuring and effective communication between patient families, the physician, and the Perioperative Services staff.

Skills / Knowledge / Abilities


Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems.

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Must have high school education or higher and at least 2 years in customer service. History in medical setting highly preferred.

Deadline to Apply
08/25/2024

University Community of Inclusion


The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.

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