Senior Recovery Resolution Specialist

2 months ago


Jacksonville, Florida, United States First Citizens Bank Full time

The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status at an advanced recovery rate.Works closely with borrowers, management, and attorneys to create action plans for delinquent loans, coordinating settlements or liquidation of assets as necessary.This position will be focused on bankruptcy and litigation.Collection - Coordinates loan portfolio collection efforts whether that be a repayment plan, settlement, or liquidation of collateral.Coordinates with third party agencies on the assignment, repossession, or liquidation of loan collateral.Works closely with borrowers or their attorneys on settlements, short sales, or deed in lieu of foreclosure to satisfy loan payments.Legal Action - Assigns cases to attorneys when filing suits to obtain judgement or execute against an existing judgement on a borrower.Knowledge of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and the Telephone Consumer Protection Act (TCPA)



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