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Technical Consultant

4 months ago

Boston, Massachusetts, United States Philips Full time
Job TitleTechnical Consultant - New England (CCNA Required)Job Description

Based in New England, but not limited to the New England states, the Technical Consultant (TC) is responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware and software solutions, including problem identification, system architecture definition / specification, implementation, basic integration, validation and verification testing, customer education, solution activation, and system restoration.

Your role:

  • The Technical Consultant owns all services and consultation pertaining to networks and their relevance to the Philips patient monitoring solutions.
  • We are specifically looking for an IT network professional to handle all routing/switching services and consultative efforts where it pertains to Philips solutions.
  • The Technical Consultant provides pre-sales and post-sales technical support of Philips patient monitoring solutions in their specialized assigned domain (Routing/Switching) through consultation, configuration, implementation, troubleshooting, and maintenance.

You're the right fit if:

  • CCNA certification is required. Significant progress toward professional level certifications may be considered.
  • Demonstration of skills sets from completion of one or more of the following courses are preferred: ENCOR, DCAC9K, IP6FD, ICM and CSCGW.
  • Associates degree preferred.
  • 3+ years combination of customer service and technical experience required - preferably within healthcare.
  • Understanding of industry standard server, wireless, Security, or routing and switching knowledge. Knowledge of Philips solutions preferred.
  • The ability to translate customer specifications and existing infrastructure working patient monitoring solutions.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The hourly pay range for this position is $34.30 to $44.10. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within the New England area.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.