Customer Service
1 month ago
Job Description Summary
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Job Description
Main Responsibilities
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience
Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions
(physical & mental requirements)
Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ) .
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ) at CSL.
Do work that matters at CSL Plasma
R-231773
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States New Office In El Paso Full timeThe Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.Who you will be working with:Our...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Trans Perfect Translations Full timeEach of our 100 offices has its own individual identity, and each also has its own unique rewards. Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensu Customer Service, Customer Service Representative, Representative, Skills, Retail, Business Services
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Burnett Specialists Full timeDistribution center is looking for Customer Service Representatives.Duties and Responsibilities of the Customer Service Representative: Plan, direct, and coordinate the storage and distribution of products for Automotive OEM, PIA accounts. Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication, and...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Sumitomo Electric Industries Full timeBasic Duties:Create spreadsheets to track important customer information and orders. Transfer data from customers' websites, spreadsheets, etc. to the system. Organize existing data in a spreadsheet. Verify outdated data and make any necessa Customer Service Representative, Customer Service, Business Operations, Representative, Data Entry, Manufacturing,...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob Description Freight forwarding company located in the lower valley is looking for Customer Service Representative for their office. Primary responsibilities include: Manage daily air/ocean import operation. Check pre-alert documents for accuracy. Cargo tracing with overseas offices and inland carriers. Continuous communication with all offices...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Community Choice Financial Family of Brands Full timeOverview:Customer Service Representative (Bilingual)As a Customer Service Representative ("CSR"), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and...
-
Customer Service Representative I
2 weeks ago
El Paso, Texas, United States DATAMARK (Texas) Full timeDATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service information in our call center. They will maintain accurate customer records, update...
-
Licensed Customer Service Representative
2 weeks ago
El Paso, Texas, United States De La Fuente Insurance Services Inc Full timeJob DescriptionJob DescriptionCompany Overview:TWFG - DelaFuente Insurance Services is a dynamic and rapidly growing insurance agency committed to providing exceptional service and coverage options to our diverse clientele. We pride ourselves on our customer-centric approach and are seeking a dedicated Licensed Customer Representative to join our...
-
El Paso Customer Service Representative
2 weeks ago
El Paso, Texas, United States HGS Full timeJob Description As a Customer Service Representative, you'll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, connect with customers about...
-
Associate, Customer Service Operations
2 weeks ago
El Paso, Texas, United States Hyundai Capital Canada Full timePosition: Customer Service Operations AssociateCompany Overview: Hyundai CapitalFinancial services provider for Hyundai, Genesis, and Kia dealershipsValues a dynamic, collaborative, and energized cultureGlobal presence with offices in multiple countriesJob Summary:The Operations Support Analyst will assist in ensuring smooth functioning of servicing...
-
Sales & Customer Service Associate
2 weeks ago
El Paso, Texas, United States Massage Envy Full timeOverviewWhere Better Careers Begin Massage Envy El Paso West 7500 N Mesa ste 207 El Paso, Tx 79912 Do you have a passion for helping others? At the Massage Envy El Paso West franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Apex Systems Full timeApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. If interested please contact Teresa Hohman at Position: Chat Support AssociateLocation: El Paso, TX Onsite Expectations: 4...
-
ECT Customer Success Representative
2 weeks ago
El Paso, Texas, United States MVT Services Full timeJob Title: Customer Service Representative Company: Shipping Solutions Inc. Responsibilities: Communicates clearly and consistently with high integrity. Accurately inputs information into company systems. Collaborates with team members to troubleshoot issues. Provides precise information to customers. Demonstrates efficient resource utilization. Aids in...
-
Sales and Marketing Manager
2 weeks ago
El Paso, Texas, United States Hackbarth Delivery Service Full timeHackbarth Delivery Service is a single source solutions provider for transportation and logistics needs and we pride ourselves on innovation, sustainability, and a commitment to excellence in everything we do. As we continue to expand, we are seeking a talented and experienced Sales Representative to join our team and help us grow our Transportation and...
-
Customer Order Engineer
2 weeks ago
El Paso, Texas, United States Eaton Full timeJob Description Job Req ID 25324 Work Type Onsite Department ENG Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Order Engineer in El Paso, TX. The Customer Order Engineer is responsible for accurately interpreting purchaser specifications and translating them into complex drawings and bills-of-material understandable by...
-
Healthcare Customer Support Representative
2 weeks ago
El Paso, Texas, United States Accolade Full timeAbout AccoladeAccolade is a leading healthcare company (Nasdaq: ACCD) dedicated to providing personalized, data-driven, and value-based healthcare experiences for millions of individuals and their families. Accolade's innovative solutions, which include virtual primary care, mental health support, and expert medical opinion services, combined with advanced...
-
Enterprise Customer Success Manager
2 weeks ago
El Paso, Texas, United States Sigma Computing Full timeAbout Sigma ComputingSigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds.We're looking for...
-
Service Technician
2 weeks ago
El Paso, Texas, United States Mission Chevrolet Full timeJob Summary:The Service Technician at Mission Chevrolet is a Full Time, commission only role in the Auto industry.This individual contributor position is located in El Paso, Texas and will require a highly skilled and dedicated individual to join our team.As a Service Technician, you will utilize your expertise in the automotive field to diagnose and repair...
-
Field Service Technician
2 weeks ago
El Paso, Texas, United States Astrophysics Inc. Full timeAstrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels,...
-
Field Service Technician
2 weeks ago
El Paso, Texas, United States Astrophysics Full timeAstrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons,...
