Current jobs related to Front Desk Supervisor - Denver, Colorado - Renaissance Denver Central Park Hotel


  • Denver, Colorado, United States Sonesta International Hotels Full time

    Job Title: Front Desk SupervisorAt Sonesta International Hotels, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and providing a warm and welcoming experience...


  • Denver, Colorado, United States Sonesta International Hotels Full time

    Job Title: Front Desk SupervisorAt Sonesta International Hotels, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk and reservation functions.Key...


  • Denver, Colorado, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service, supervising front desk staff, and maintaining the highest standards of hotel operations.Key ResponsibilitiesProvide exceptional guest...


  • Denver, Colorado, United States Sage Hospitality Full time

    Hotel Clio Front Desk Supervisor Job DescriptionAt Hotel Clio, a Luxury Collection Hotel located in Denver's sophisticated Cherry Creek North shopping district, we are seeking a skilled Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring an efficient operation that provides excellent results...


  • Denver, Colorado, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites Denver. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesSupervise and train front desk staff to provide excellent customer service and...


  • Denver, Colorado, United States Denver Co Full time

    Job OverviewAs a Front Desk Supervisor at the SpringHill Suites Denver Downtown, you will be responsible for ensuring the efficient operation of the front office, providing exceptional customer service, and leading a team of front desk staff.Key ResponsibilitiesSupervise and train front desk staff to ensure excellent customer service and hospitalityRespond...


  • Denver, Colorado, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maintaining a high level of hospitality.ResponsibilitiesSupervise and...


  • Denver, Colorado, United States Denver Co Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Springhill Suites Denver Downtown. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key ResponsibilitiesSupervise and train front desk staff to ensure optimal...


  • Denver, Colorado, United States NWEA Full time

    Front Desk Supervisor Job DescriptionWe are seeking an experienced Front Desk Supervisor to lead our front office team at The Art Hotel Denver, Curio Collection by Hilton. As a Front Desk Supervisor, you will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services.Key...

  • Front Desk Supervisor

    2 weeks ago


    Denver, Colorado, United States Sage Hospitality Group Full time

    Job OverviewSage Hospitality Group is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesGuest ServicesSupervise the front desk operations to ensure a high level of service and hospitality...


  • Denver, Colorado, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a key member of our front office team, you will be responsible for providing exceptional customer service, supervising front desk staff, and ensuring seamless operations.Key ResponsibilitiesProvide top-notch customer service to guests,...

  • Front Desk Supervisor

    20 hours ago


    Denver, Colorado, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesSupervise and coordinate the activities of the front desk team to ensure seamless guest...


  • Denver, Colorado, United States HEI Hotels & Resorts Full time

    Front Desk Supervisor Job DescriptionAt HEI Hotels & Resorts, we're committed to delivering exceptional guest experiences. As a Front Desk Supervisor, you'll play a key role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Assist the Front Office Manager in managing daily operations to achieve high levels of...

  • Front Desk Supervisor

    2 weeks ago


    Denver, Colorado, United States Sonesta International Hotels Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel operations team, responsible for delivering exceptional guest experiences and ensuring the smooth operation of the front desk. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGuest...


  • Denver, Colorado, United States Four Seasons Hotels Limited Full time

    About Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...


  • Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full time

    Job Summary:The ideal candidate for this role will have a strong background in customer service and hotel operations, with a focus on delivering exceptional guest experiences. The Front Desk Supervisor will be responsible for leading the front desk team and ensuring that all guests receive a warm and welcoming experience.Key Responsibilities:Guest Service:...


  • Denver, Colorado, United States Four Seasons Hotels Limited Full time

    About Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...


  • Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Job SummaryWe are seeking a skilled Front Desk Supervisor to join our team at Sage Hospitality Group, LLC. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk.Key ResponsibilitiesSupervise and coordinate the activities of front office staff to ensure excellent customer service and...


  • Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Front Desk Supervisor RoleAt Sage Hospitality Group, LLC, we are seeking a skilled Front Desk Supervisor to oversee the front office staff and ensure seamless operations. The ideal candidate will possess excellent communication skills and be able to provide top-notch customer service to our guests.Key Responsibilities:Supervise front office staff to maintain...


  • Denver, Colorado, United States TEKsystems Full time

    ### Job Summary We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at TEKsystems. As a key member of our healthcare provider team, you will be responsible for providing exceptional patient care and administrative support. ### Key Responsibilities * Greet and register patients, ensuring accurate and complete...

Front Desk Supervisor

4 months ago


Denver, Colorado, United States Renaissance Denver Central Park Hotel Full time


Overview

Opportunity: Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
  • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
  • Perform bookkeeping activities such as balancing accounts and conducting audits.
  • Make and confirm reservations.
  • Promote Hersha Hospitality and brand-specific marketing programs.
  • Greet guests immediately upon arrival; register and assign guests to hotel rooms.
  • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Compute bills, collect payments, handle cash, and make change for guests.
  • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate's or Bachelor's degree preferred.
  • 1 to 3 years of related experience.

Work Environment and Context

  • Work schedule varies and may include working on all shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It



About Us

Discover contemporary style and upscale amenities at Renaissance Denver Central Park Hotel. Conveniently situated between downtown and Denver International Airport, our trendy hotel offers a relaxing escape in a prime location. Retreat to our tech-enabled rooms and suites, each with plug-in panels and Bluetooth-equipped TVs. Many of our chic rooms offer views of the Colorado mountains and downtown Denver skyline. Satisfy your hunger with delicious regional American cuisine at our restaurant, Fifty300, or gather in our lounge for cocktails. If a meeting, social gala, or wedding brings you to the Central Park neighborhood, our updated venues, custom catering, and expert staff will help make your event a memorable success. When it's time to explore, the Denver Botanical Gardens, Dicks Sporting Goods Park, and the Denver Zoo are just minutes away, with the light rail station nearby. Whether traveling for work or enjoying a getaway, we look forward to welcoming you to our modern luxury Denver, Colorado hotel.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online