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Communications Officer

4 months ago

Statesboro, Georgia, United States Georgia Southern University Full time


About Us

Join Our Team at Georgia Southern
Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.


Location

Statesboro Campus – Statesboro, GA


Department Information

Office Of Public Safety


Job Summary

Monitor all radio traffic and transmit all information to Public Safety personnel in field. Manage all incoming and outgoing communications. Maintain operating functions of communications center, including entering information into records management system. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSAs are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.


Responsibilities
  • Dispatch housing, emergency and maintenance calls after regular business hours
  • Provide directory assistance to callers after normal business hours
  • Assist students, faculty, staff and visitors with general information and campus event locations
  • Follow all safety and other risk management policies in performance of work
  • Maintain and clean equipment and work areas
  • Enter information pertaining to accidents, incidents, complaints, requests for assistance, security checks and other activities that occur on campus into records management system
  • Ensure confidentiality of information obtained from GCIC/NCIC
  • Maintain logs and all certifications required by state law with reference to GCIC operations
  • Operate Georgia Crime Information Center (GCIC) computer to check for stolen property, criminal history, driver's license information and vehicle information
  • Enter all stolen property and wanted persons into GCIC system
  • Monitor radio traffic and transmit necessary information
  • Monitor 24-hour receiver of all fire and intrusion alarms on campus
  • Monitor emergency callboxes throughout campus and campus-wide surveillance system

Required Qualifications

Educational Requirements

  • High School Diploma or equivalent

Required Experience

  • One (1) or more years of general office work experience

Preferred Qualifications

Preferred Experience

  • One (1) or more years of work experience as a dispatcher

Proposed Salary

$13.51 – $15.91 per hour

This is a non-exempt position paid on a biweekly basis.


Required Documents to Attach
  • Resume
  • Cover letter
  • Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

  • Consistently exhibit engaging customer service
  • Ability to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusion
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to learn and operate Georgia Crime Information Center computer
  • Ability to make quick decisions under stress and handle crisis situations via the telephone
  • Ability to multi-task and prioritize calls and requests based on policy and nature of incident

KNOWLEDGE

  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
  • Understanding of emergency operating procedures

SKILLS

  • Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

November 28, 2023
Application review may begin on November 24, 2023.


Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at .

For technical support, please call the Shared Services Center at or .


Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.


Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources:


Background Check
  • Position of Trust

Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodation
  • Work a 12-hour shift Work when scheduled
  • Subject to be called back as situations warrant, sometimes working extended hours and/or on a different shift
  • Work under stressful conditions
  • Sit long periods of time


View or Apply

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