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Transition Senior Specialist Advisor

3 months ago

Austin, Texas, United States NTT DATA Services Full time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Transition Senior Specialist Advisor to join our team in Austin, Texas (US-TX), United States (US).

Transition Manager

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization. We are currently seeking an Infrastructure Transition Manager

Job Overview:

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services is currently looking for a Transition Manager to join our team in Austin, TX. The Transition Manager will plan, lead, and manage the successful delivery of Data Center Transition and Transformation activities. This senior resource needs to be comfortable working in an ambiguous environment, familiar with governing disruptive technologies, managing multiple vendors, contractors, and technology disciplines, while communicating to both business and technology resources. The transition manager should have previous experience working in a technical field and be capable of interacting at a highly technical level resource. The role will report to the Account Sr Director.

In this role you will be responsible for:

  • Design and deliver end to end Transition and/or Transformation execution plan for strategic / Complex / ITO engagement which will meet/align customer requirements to serve as the client's trusted advisor.
  • Participate in presales and customer visits to represent Transition and Transformation function and ensure framework is adopted.
  • Build and Lead high-performing Project/Program management teams, including virtual teams and third party contract resources.
  • Own P&L for T&T and make sure that it is delivered in budget and on time
  • Assist in the development of transition plans, strategies, and budgets
  • Analyze and evaluate program plans to identify improvements in transition strategies
  • Coordinate program efforts among government program managers and the contracted technical task performers
  • Coordinate with all stakeholders to identify and capture key elements to ensure a seamless transition, with no undue disruption to project performance
  • Analyze and evaluate program, proposals and plans, and program metrics to identify improvements
  • Gather and document discovery information from customer using presentations, interviews, and conference calls
  • Analyze discovery information and develop gap analysis and pareto charts to identify risks, issue, and assumptions
  • Monitor and control the work to ensure that the project remains on track and in control
  • Additional responsibilities as assigned by management
  • Manage scope, scope creep
  • Forecasting and measuring performance progress and challenges
  • Pro-active leader who partners with client to translate the client's business requirements into world class actions plan to be executed by the team
  • Provide governance to Projects / Programs till smooth handover to operations team
  • Drive innovative and best practices to make Technical Transition & Transformation a best in class function

Required Experience:

  • 7+ years of experience in IT Infrastructure area with at least 7+ years' experience in Project / Program /Transition/Transformation Management and should have lead a large diverse team
  • 5+ years of experience working in highly regulated State or Federal government organizations
  • Mandatory PMP Certification
  • 5+ years of experience leading large, diverse teams and created a solution-oriented environment whereby consistently seeking to identify leading edge project management practices focused on delivering value to the client
  • 5 years of managing multiple concurrent project workstreams
  • 3 years of technical experience in a Data Center related discipline.
  • 5 yrs. of experience with datacenter transition, consolidation, relocation, or migration
  • 7 years of Program / Project Management experiencce
  • Bachelor's degree in computer science, Information Systems, or Information Technology or relative experience

Other Key Characteristics:

  • Experience of structuring, running, and managing complex infrastructure projects in specific technical areas, such as data centers, helpdesks, and networks
  • Ability to work alongside various stakeholders to articulate how business issues may impact overall IT services in a manner that will resonate with the audience.
  • Strong experience working alongside various stakeholders to articulate how business issues may impact overall IT services in a manner that will resonate with the audience.
  • Demonstrated ability in using MS Office Suite, MS Project, and Visio
  • Strong verbal and written communication skills
  • Strong facilitation skills
  • Willing to travel (20%-50% Travel)
  • ITIL / process improvement experience
  • Excellent Presentation skills
  • Ability to work with, manage and negotiate with Clients, Business Partners, Vendors, and Third Party Support Providers

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.