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Maintenance Coordinator

3 months ago

Dallas, Texas, United States Southern Methodist University Inc Full time


Hourly Range:

$25 per hour

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University's entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world - and work hard to bring their innovations to life. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

This role is an on-campus, in-person position.

This position functions as an administrative coordinator for district managers, director and other managerial persons within the OFPM. Quality auditing and monitoring or work flow as well as tracking metrics relating to this work are pivotal in helping to successfully provide services for the university.

This role assist with ensuring adherence to existing standard operating procedures, monitoring quality of workmanship and tracking the timely and satisfactory completion of maintenance related items within the current CMMS/IWMS/eBuilder.

This role also inspects and assists with assuring that best practices regarding craftsmanship are incorporated into completed assignments and that work orders are completed efficiently and effectively.

This role assists as needed with district maintenance administrative needs by providing exceptional customer service, interpersonal skills, planning and strong organizational skills along with strong computer literacy.

Essential Functions:
  • Workmanship end product quality analysis. Perform quality of work inspections of closed work orders for each district and closed work orders for each trade weekly. Must visit job sites to inspect work. Contact persons submitting work request after closure for follow up comments, satisfaction and input. Must complete quality of work interoffice surveys
  • District manager administrative assistance. Make appointments for technicians to enter into RLSH private residence/apartments to perform work. Ensure appointments are transcribed into STABLE for technicians & trades.Advise managers of set appointments. Advise managers, DBC's, Associate Director of any missed appointments with explanation via email. Assist managers with closing work orders
  • Assist district managers with lining up contractors and securing bids for new work. Follow up on disposition of cd's, fr's, etc. Assist with making arrangements for power, water, heating, steam, etc. disruptions with the appropriate DBC's. Provide documentation to Associate Director, managers and involved or affected third parties. Walk large scale jobs and assist as indicated by manager
  • Flips and turns, move in/out events assistance. Assist administratively, on site as needed. Walk buildings with RLSH and contractors. Build spreadsheets for tracking of project components. Contribute in monitoring hours and budgets providing updates to managers and directors.
  • General maintenance departments support. Assist warehouse with inventory events, audits, stock analysis, discretionary analysis of keep stock, etc. Track shop equipment issues through warehouse checkout and return process. Track repairs and status of equipment as needed. Assist with tracking of vehicular assignments, submit tickets for fleet repairs. Provide input as required for tracking purposes in STABLE. Follow through on building access issues for technical staff
  • Follow through with hiring process for candidates applying for open positions. Assist with
    initial contact and scheduling of interviews, follow up with candidate in and after offer of employment is decided upon. Assist with scheduling of technicians and tradesmen for weekend and holiday coverage, retaining schedules for reference. Compile weekly reports outlining district standings regarding work order status, volume and percentages of completion assigned.
  • Compile weekly reports regarding over 30 day old work orders. Provide compilation report of averages regarding amount of work orders completed by individuals, averages of times needed for successful completion of same work orders vs. time taken. Assist with tracking of PM program, perform administrative PM duties through STABLE such
    as change frequency, updating, adding or removing.
  • Compile spreadsheets for analysis of timelines (PM's). Track work orders generated by PM programs. Work with third parties as needed to provide access, schedule work, clearance for entry with DBC's and manager. Meet vendors as needed on site. Advise Director or progress for each PM. Schedule and attend meetings as requested. Administrative duties, field visits for project tracking.
  • Other assignments, duties as assigned
Qualifications

Education and Experience:

A high school degree or equivalent is required. Associate Degree or Facilities/Construction/Property/Maintenance Management related field is preferred.

A minimum of three (3) years of work experience is required. Candidate with facilities background and experience managing budgets is desired.

Knowledge, Skills and Abilities:

Candidate with administrative support familiarity with providing service to campus community is desired. Candidate must demonstrate the ability to effectively manage scheduling of events with multiple parties and follow direction. Candidate must be able to monitor and assist managers with reducing volume of long standing open work orders. Must also be proficient with Word, Outlook, Excel, OneNote, PowerPoint, CMMS/IWMS, etc.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Physical and Environmental Demands:
  • Sit for long periods of time
  • Bend
  • Reach above the shoulders
  • Sit for long periods of time
  • Handle objects
Deadline to Apply:

Open until filled.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, ,

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.