Current jobs related to Dispatch/ Customer Service Representative - Albany, New York - CRH

  • Customer Service Liaison

    4 days ago

    Albany, New York, United States CRH Full time

    Customer Service Representative Role at CRHAs a Customer Service Representative at CRH, you will be responsible for assisting customers with product inquiries, ordering, order tracking, complaints, and problems. Your duties will include entering orders into the system for billing and delivery, preparing quotes, and coordinating mailings of literature and...

  • Customer Service Associate

    2 weeks ago

    Albany, New York, United States CRH Full time

    Customer Service RepresentativeAt CRH, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with product inquiries, ordering, and order...

  • Customer Service Liaison

    2 weeks ago

    Albany, New York, United States CRH Full time

    Customer Service RepresentativeAt CRH, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for:Providing exceptional customer service and support via phone, email, and in-person interactionsProcessing customer orders and resolving any issues that may...

  • Customer Service Liaison

    1 week ago

    Albany, New York, United States CRH Full time

    Customer Service Representative Role at CRHAs a key member of the CRH team, you will be responsible for providing exceptional customer service and support. Your primary duties will include:Assisting customers with product inquiries, ordering, and trackingEntering orders into the system for billing and deliveryPreparing quotes and coordinating mailings of...

  • Customer Service Associate

    3 weeks ago

    Albany, New York, United States redShift Recruiting Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at redShift Recruiting. Our client, a fast-growing company near Albany, NY, is looking for a professional who can provide exceptional customer service and support.Key Responsibilities:Assist with dispatch, technical support, sales,...

  • Customer Service Associate

    2 weeks ago

    Albany, New York, United States CRH Full time

    CRH Job SummaryAs a Customer Service Representative at CRH, you will be responsible for providing exceptional customer service and support. Your primary goal will be to ensure customer satisfaction by resolving product questions, ordering, order tracking, complaints, and problems in a timely and professional manner.Key ResponsibilitiesAssist customers with...

  • Customer Service Associate

    2 weeks ago

    Albany, New York, United States Red Shift Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at a fast-growing client near Albany, NY. This role is ideal for individuals who excel in providing exceptional customer experiences and possess strong analytical and problem-solving skills.Key Responsibilities:Assist with dispatch,...

  • Customer Service Representative

    2 weeks ago

    Albany, New York, United States UniFirst Full time

    Customer Service Representative Job SummaryAs a Customer Service Representative at UniFirst, you will be responsible for handling telephone inquiries, taking orders over the phone, and providing inside support to sales representatives. You will also help resolve customer issues, process credits and exchanges, and collect accounts receivables. Additionally,...

  • Customer Service Representative

    1 week ago

    Albany, New York, United States TriMas Corporation Full time

    Customer Service RepresentativeAt TriMas Corporation, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the central point of contact for external customers, you will be the voice of our organization, ensuring that customer expectations are met and exceeded.Main ResponsibilitiesThe...

  • Customer Service Representative

    3 weeks ago

    Albany, New York, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    1 week ago

    Albany, New York, United States Remarkable Promotions Management Group Full time

    Remarkable Promotions Management Group is a dynamic company that specializes in customer renewal, retention, and acquisition. We are currently seeking a highly motivated Customer Service Representative to join our team.The ideal candidate will have excellent customer service skills, a drive to succeed, and a willingness to learn and grow with our company. As...

  • Customer Service Representative

    4 weeks ago

    Albany, New York, United States ASM Global Full time

    Job Title: Guest Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at ASM Global. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience at our events.Key Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Albany, New York, United States Jasper Engines Full time

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at D&W Diesel, Inc. This role involves providing exceptional customer service, resolving customer inquiries, and working closely with our sales team to drive business growth.Key Responsibilities:Handle a high volume of customer calls and emails in a...

  • Customer Service Representative

    1 month ago

    Albany, New York, United States LC Industries Full time

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at LC Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring their satisfaction and loyalty to our brand.**Key Responsibilities**Provide customer service with a focus on...

  • Customer Service Representative

    5 days ago

    Albany, New York, United States David's Bridal Full time

    Customer Service Representative Job DescriptionAt David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star...

  • Customer Service Representative

    4 weeks ago

    Albany, New York, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and fast-paced company that is passionate about delivering exceptional customer experiences. As a customer service representative at Domino's Pizza LLC, you will play a vital role in ensuring that our customers receive the best possible service.Job DescriptionWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    3 weeks ago

    Albany, New York, United States AppleOne Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AppleOne. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers, handling inquiries, resolving issues, and processing orders.Responsibilities:Provide outstanding...

  • Customer Service Representative

    1 week ago

    Albany, New York, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and closing store duties.Provide excellent customer service by...

  • Customer Service Representative

    1 week ago

    Albany, New York, United States StateJobsNY Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will provide exceptional service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.As a Customer Service Representative, you will be responsible...

  • Customer Service Representative

    3 weeks ago

    Albany, New York, United States Enlightened, Inc. Full time

    Job Title: Call Center RepresentativeEnlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology.Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will...

Dispatch/ Customer Service Representative

2 months ago

Albany, New York, United States CRH Full time

Job ID: 500291

Callanan Industries, Inc., a CRH Company, was founded in 1883 as an aggregate mining company. Over a century later, Callanan Industries, Inc. continues to be a leading supplier of paving materials and construction services, providing a complete range of high quality aggregates, asphalt paving, and ready mix concrete products to state, federal, municipal, commercial, and private customers with operations throughout New York State. Callanan Industries, Inc. was purchased by CRH Americas in 1985.

Job Description Summary

This position requires the employee to perform a wide variety of functions including, but not limited to, the following:

  • Take and process customer orders for ready-mixed concrete
  • Schedule orders and dispatch trucks
  • Communicate with customers and provide exceptional customer service
  • Collaborate with all departments
  • Organize and send requested reports and/or order information to customers
  • Keep the Customer Service/Dispatch Manager and sales department informed of problems or concerns throughout the day that may require their knowledge or attention
  • Communicate directly with the Customer Service/Dispatch Manager regarding any available delivery slots when the schedule books up
  • Other duties as assigned

Requirements

  • Candidate must be energetic and customer friendly with the ability to work in a fast paced team atmosphere that focuses around the customer in the concrete & construction industry.
  • Strong computer skills
  • Strong attention to detail
  • Demonstrate the ability to work independently, without direct supervision
  • Demonstrate good performance, safety and attendance
  • Demonstrate a willingness to work overtime and weekends/holidays, especially during the summer season
  • Demonstrates ability to work and communicate well with Supervisors, Dispatchers, Drivers and other employees
  • Demonstrate the ability to conform to and maintain MSHA, OSHA, DOT and all other company or governmental state rules and regulations.
  • Regular and predictable attendance at assigned times is required

Education/Experience

  • High school graduate or equivalent
  • Customer service experience
  • Dispatch experience is preferred
  • Readymix experience is preferred

What CRH Offers You

  • Pay range is $25.00-$27.00/hour
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest

Callanan Industries, Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.