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Business Process Analyst Sr. Manager

2 months ago

Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

Primary Function of Position

Position Overview: The Business Operations Sr. Manager will report to the Vice President Product Quality and with other senior leaders govern strategic initiatives, monitor, and identify operational efficiency metrics / programs, and key CIP/WIN goals, and ensure effective communication across the Product Quality (PQ) organization. This role requires a blend of strategic thinking, operational expertise, and excellent interpersonal skills.

Essential Job Duties

  • Strategic Planning and Execution:
    • Partner with the VP Product Quality and PQ Leadership Team to develop and implement the organizational strategic plan.
    • Monitor progress on strategic initiatives and provide regular project / program updates to the QARA LT.
    • Identify opportunities for growth and improvement within the organization.
  • Operational Management:
    • Establish, control, and monitor strategic plans, and CIP / WIN goals
    • Implement and improve business processes to enhance efficiency and productivity.
    • Coordinate cross-functional projects and initiatives, ensuring timely and successful completion.
  • Communication and Coordination:
    • Act as a liaison between the VP Product Quality, senior management, and other staff members.
    • Managing and coordinating meetings, including preparing agendas, taking minutes, and following up on action items.
    • Facilitate effective communication within the Product Quality organization through the coordination and facilitation of all employee meetings; site townhalls, and QORs.
    • Prepare and manage internal and external communications on behalf of the VP Product Quality.
  • Project Management:
    • Lead and manage special projects as directed by the VP Product Quality.
    • Oversee and govern projects and initiatives are delivered on time, within scope, and on-budget.
    • Manage program communications and report status updates and key decisions via regular status reports and ensure visibility to core team and all levels of leadership.
  • Team Leadership and Development:
    • Mentor and support the professional development of team members.
    • Foster a positive and productive work environment.
    • Lead by example, demonstrating the organization's values and culture.