Vice President of Product Management

4 weeks ago


Chevy Chase, Maryland, United States GEICO Full time

Ready to innovate and contribute to GEICO's success? If so, read on

GEICO is a premier auto insurance company, with over 85 years of experience protecting drivers. Owned by Berkshire Hathaway, GEICO is the second-largest auto insurance company in the United States. Built on ingenuity, perseverance, innovation, resilience, and hard, honest work; GEICO has grown to be one of the most trusted auto insurers in the industry with the most delightful mascots.
Over the years, GEICO has expanded beyond just auto insurance to also provide homeowners, renters, motorcycle, and boat insurance. Their direct-to-customer approach has allowed GEICO to offer competitive rates and eliminate the middleman.

Today, GEICO employs more than 43,000 associates nationwide and has achieved $33.9B in revenue from their 20M+ premium written policies. In 2020, GEICO received AA+ from Standard and Poor's, Aa1 from Moody's, and A++ from A.M Best. From its humble beginnings, amid the Great Depression, to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story.

Geico Milestones

• 1936 GEICO was established by Leo & Lillian Goodwin

• 1951 Warren Buffett purchased his first stock of GEICO

• 1980 GEICO introduces 24/7/365 telephones customer service

• 1996 Warren Buffett purchases outstanding GEICO Stock, making GEICO a Subsidiary of Berkshire Hathaway

• 1999 The Beloved GEICO Gecko makes his debut

• 2010 GEICO provided mobile users with a first in the insurance industry—the ability to quote and buy a policy from their iPhone and Android mobile devices

• 2019 GEICO Passed 17M policies in force and now insures more than 28M vehicles

Opportunity for Impact

GEICO has worked diligently to be a trusted resource for consumers to find and receive insurance for the last 85 years. Today, GEICO is a household name, with the ambition to become an end-to-end solution for customers to easily bundle Geico insurance into the car buying or home buying process.

GEICO is looking for an accomplished, customer obsessed, and results oriented Vice President of Product Management. This Executive will represent Product Management at the top level of the organization and ensure Product Management is a differentiator. This role will oversee a product value pool and all underlying products and services, while being at the forefront of new opportunities that drive value. This role will develop a 2-year strategy and roadmap for differentiating GEICO products in the marketplace. This role will continuously monitor evolution in the insurance industry, innovation in parallel industries, competitor products, market, and consumer trends to grow revenue via products.

In addition, this role will be responsible for product concepts that may open opportunities for incremental revenue streams. This role will be responsible for transforming the user experience, underlying products, and partnering with leaders to transform the way we work. This position requires a leader who thrives in creating clarity, is comfortable navigating complex domains. S/he will be comfortable influencing executives and the top level of the organization as well as communicating an inspirational future. In addition, this leader will attract, grow, empower, and inspire top product talent as they develop and deliver on their product portfolios in an iterative, outcome-focused, and well managed
way.

Job Responsibilities:

• Grow Revenue: Work with business partners, product peers and technical leaders to directly drive increased revenue by enhancing product value pools, improving revenue funnels, and systematically enabling configurability of key product revenue drivers

• Lead go-to-market: Determine product positioning and differentiation in the industry and build traction in collaboration with the business and marketing

• Represent a product value pool and the underlying product portfolios at the top level of the organization, anticipating implications from product changes and continuously collaborating with peers to ensure simplicity for customers

• Continuously champion destination back thinking while partnering closely across the organization to identify new product revenue streams articulating how they will drive value for customers, the organization and differentiate GEICO in the marketplace

• Articulate the value of Product Management and inspirational vision of the future, with continuous stakeholder engagement through product roadshows, demos, and articulating proven value creation

• Uphold a high standard for customer experiences across all consumers, associates and partner interactions across all channels and insurance offerings

• Ensure value pool serves all customers, all insurance offerings and in all channels. In addition, understanding customers' needs to seamlessly transition customers between channels to remove friction in completing jobs.

• Comfort with basics of running a large department (ex, hiring and firing, team prioritization and allocation, budgeting)

• Deep knowledge of all aspects of the product value pool, its architecture and underlying technology inclusive of front end, services, platforms, and backend capabilities

• Continuously assess value pool performance and identify any areas of growth or decommissioning of products

• Translate strategic product vision into an 18+-month product value pool roadmap mapped to business growth and value creation

• Map product pools to Business and Customer KPIs (Key Performance Indicators) while coaching team to adjust and refine product portfolios as the data dictates

• Lead a product team of 20+ people including Senior Directors and Directors of Product Management while championing human centered design, systems thinking, agile best practices and scalable technology to ensure best in class products

• Hold product leaders accountable to outcomes, identifying opportunities for growth and measurable goals

• Grow out the product management function through coaching, campus recruiting and contributing to a product development program inclusive of training and product resource rotations

Requirements:

• Self-aware with low ego. Recognizing that no one knows everything.

• Champion for diversity, equity, and inclusion

• Innovative, bold leader with a bias towards action

• Strong empathy for the customer and a desire to build products that delight users

• Business-minded product leader with a strong product sense and ability to think about how product impacts the broader organization

• Experience with organizational structure and aligning products and resources to value pools

• Proven experience in managing full product lifecycle, from research and concept to release and distribution to customers, and future evolution in a scaled environment

• 12+ years' experience in product leadership positions with proven record of successfully launching and managing product portfolios (at least half of it from building consumer facing products)

• 6+ years in managing 4+ product portfolios

• 10+ years of experience hiring, managing, and developing product directors, senior managers(people managers)

• Familiar with organizational maturity and related transformation

• Demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives

• Exceptional written and verbal communication skills

• Experience with insurance, financial services, or parallel industries

• Design Thinking, Agile, Product Certifications or extensive product management experience required

• MBA or similar advanced degree is preferred

Benefits:
At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:

• Premier Medical, Dental, and Vision Insurance with no waiting period**

• Paid Vacation, Sick and Parental Leave

• 401(k) Profit Sharing Plan

• Tuition Assistance including Direct Billing and Reimbursement payment plan options

• Paid Training, Licensures, and Certificates
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation,
gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop, and retain the most talented individuals to join our team.
To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position are generally required to work at the GEICO building during their orientation period. GEICO follows federal and state guidance and legal requirements regarding measures designed to limit the spread of COVID-19, including masking and social distancing. Measures may
vary by GEICO location.



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