Medication Adherence Specialist I
Found in: beBee jobs US - 2 weeks ago
The Medication Adherence Specialist I will act as a liaison between the patient, provider and pharmacist. This role must be carried out delicately by someone who has incredible customer service skills, and excellent phone etiquette. Exercising empathy with our patients is of utmost importance while speaking to them over the phone. Our pharmacy technicians make outbound medication adherence calls to patients and pharmacies to ensure optimal medication adherence.
The successful candidate helps us meet our goal of successfully providing the best care anywhere by providing quality and efficient service to patients.
Experience working in and small teams of Pharmacy Technicians assures that the needs of the patients and our teammates are always met.
Core Responsibilities- Contacts patients and assists/reminds them in obtaining refills on their medications from their respective pharmacy, whether it be retail, independent or mail order pharmacy.
- Coordinates with care teams if they identify barriers preventing patients from receiving their refills.
- Works to ensure our patients have a seamless experience and first call resolution
- Other duties and projects as assigned/required
What we're looking for
We're looking for motivated candidates with:
- Minimum 1 year retail pharmacy experience required
- Active Pharmacy Technician License in the state you reside required
- Certified Pharmacy Technician (CPhT) certification required
- High school diploma required
- Bilingual Spanish a plus but not required (medical Spanish is a plus)
- Strong working knowledge of MS Office and Google documents/spreadsheets.
- US work authorization
- Someone who embodies being 'Oaky'
Why Oak Street Health?
Oak Street Health Benefits
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