Contact Representative
Found in: beBee jobs US - 2 weeks ago
The purpose of the position is to serve as a Health Benefits Unit Contact Representative, to the Health Administration Service (HAS), under the direct supervision of the Supervisory Medical Administrative Specialist. The incumbent is responsible for a wide range of assignments and provides administrative support to the Section, and the cost recovery aspects of this position have a direct impact on the reimbursement of the facility.
Duties
Health Benefits Contact Representative
- Serves as the subject-matter expert and is responsible for applying an extensive body of rules and regulations relative to Veterans Eligibility for VA healthcare benefits, interpretation of relevant laws, VHA guidelines and regulations, and other federal agency policies is required to ensure that timely and appropriate measures are taken throughout data collection and data entry processes.
- Processing requests to update veterans personal, eligibility and enrollment information, entering demographic, insurance, and income information.
- Serves as a base for determining entitlement to medical care as well as bill preparation and collection on all billable episodes of inpatient and outpatient care.
- Accurate and complete data collection is essential to proper processing of third-party collection requirements as mandated by law.
- Serve as expert benefit representative to HAS Leadership and support the management information components of all health eligibility related programs.
- Provides administrative support and collaborates with inpatient staffing personnel such as Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dietitians, Social Workers, and other administrative and professional staff throughout AAVAMC area transitioning patients identified as ineligible for VA patient care.
- Accurately generates patient data cards for veterans through the Identity Management Toolkit for proofing identity and the Veterans Health Identification Card (VHIC) System.
- Monitors enrolled patient data base information on a regular basis (at a minimum, annually) to perform updates to health insurance data, income assessments for the Means Test and Pharmacy Co-pay Exemption programs as mandated by law.
- Prepares written correspondence for a broad spectrum of complex inquiries from intel and external customers by independently recognizing issues, topics, or problems.
- Prepares, composes, and reviews correspondence prepared for the purpose of obtaining or supplying information.
- Resolves conflicting or inconsistent information by dealing with various VA offices, sorting out errors and researching past transactions, cases or events.
- Managing the NEAR list and electronic wait list to verify and validate accuracy and resolve issues; providing input during team meetings and to assist in resolving problems having to do with enrollment issues, or panel assignments.
- Generates and monitors enrolled patient data base information for accurate health insurance data
- Provide exceptional customer service by exceeding the customer's expectations
- Actively listen to customers with respect and concern; the incumbent will pay attention to the details of the customer's needs and help the customer arrive at a satisfactory solution to the problem
- Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
- Perform all other related duties as assigned.
Work Schedule: Monday-Friday 8:00am to 4:30pm
Compressed/Flexible: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Contact Representative/PD92689A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
-
Senior Business Development Representative
2 weeks ago
Ann Arbor, United States New Eagle Full timeJob DescriptionJob DescriptionNew Eagle is a trusted engineering partner and supplier for electronic systems and control software across diverse sectors like automotive, transportation, defense, industrial, aviation, military, aerospace, and off-highway. Specializing in mechatronic controls, we assist engineering developers in managing project development,...
-
Retail Delivery Driver
Found in: Lensa US P 2 C2 - 2 weeks ago
Ann Arbor, United States Hometown Pharmacy Full timeRetail Delivery Driver Description **Retail Delivery Driver** This position is an important part of HTP operations. This individual will be in contact and represent our store to each client they service---he/she is HomeTown. This person must be willing to do whatever it takes to ensure our customers are taken care of in a polite and positive manner and...
-
Ann Arbor, MI: Charter School Speech-Language Pathologist
Found in: Talent US A C2 - 6 days ago
Ann Arbor, United States Soliant Full timeMinimum 1+ years speech therapy experience required.SLP-CCC or CF, Charter School (preschool to high school) Calling on Speech-Language Pathologists (Clinical Fellows or ASHA-certified Speech Pathologists) with a passion for working with a wide age range in charter school settings! Soliant is working with an international charter school organization, and is...
-
HVAC Service Technician
1 week ago
Ann Arbor, United States Lane Valente Industries Full timeJob DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...
-
HRIS Analyst
3 days ago
Ann Arbor, United States Domino's Pizza LLC Full timeJob Description RESPONSIBILITIES AND DUTIES System Configuration Configuration of PeopleSoft HRIS, including Time & Labor, Payroll, Benefits, Self Service, Manager Self Service, Workflow Root cause analysis and resolution of system issues Provide ongoing assistance to users of PeopleSoft Support inbound and outbound interfaces to/from third parties Train...
-
HRIS Analyst
7 days ago
Ann Arbor, United States Domino's Pizza LLC Full timeJob Description RESPONSIBILITIES AND DUTIES System Configuration Configuration of PeopleSoft HRIS, including Time & Labor, Payroll, Benefits, Self Service, Manager Self Service, Workflow Root cause analysis and resolution of system issues Provide ongoing assistance to users of PeopleSoft Support inbound and outbound interfaces to/from third parties Train...
-
HRIS Analyst
6 days ago
Ann Arbor, United States Domino's Corporate Full timeJob DescriptionJob DescriptionJob DescriptionRESPONSIBILITIES AND DUTIESSystem ConfigurationConfiguration of PeopleSoft HRIS, including Time & Labor, Payroll, Benefits, Self Service, Manager Self Service, WorkflowRoot cause analysis and resolution of system issuesProvide ongoing assistance to users of PeopleSoftSupport inbound and outbound interfaces to/from...
-
HRIS Analyst
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Ann Arbor, United States Domino's Full timeJob DescriptionRESPONSIBILITIES AND DUTIESSystem ConfigurationConfiguration of PeopleSoft HRIS, including Time & Labor, Payroll, Benefits, Self Service, Manager Self Service, WorkflowRoot cause analysis and resolution of system issuesProvide ongoing assistance to users of PeopleSoftSupport inbound and outbound interfaces to/from third partiesTrain team...
-
HRIS Analyst
2 weeks ago
Ann Arbor, United States Domino's Full timeJob DescriptionRESPONSIBILITIES AND DUTIESSystem ConfigurationConfiguration of PeopleSoft HRIS, including Time & Labor, Payroll, Benefits, Self Service, Manager Self Service, WorkflowRoot cause analysis and resolution of system issuesProvide ongoing assistance to users of PeopleSoftSupport inbound and outbound interfaces to/from third partiesTrain team...
-
Regional Sales Manager
2 weeks ago
Ann Arbor, United States Camel Energy Inc. Full timeJob DescriptionJob DescriptionUlectric Technology is a subsidiary of Camel Energy Inc focuses on the development, production, and sale of the most affordable solar-powered products, with a particular focus on energy storage solutions, This could include items such as solar-powered generators, portable solar panels, and energy storage systems, among others....
-
ECE Facilities Manager
Found in: Talent US C2 - 6 days ago
Ann Arbor, United States University of Michigan Full timeSummary Electrical & Computer Engineering (ECE) has an opening for a Facilities Manager to oversee the operation of our facilities which encompasses space in 10 buildings. Reporting to the ECE Department Administrator, you will play a significant role in creating a safe, efficient, and effective environment for our diverse community. If you are a...
-
Program Director for Faculty Research Development
Found in: Talent US C2 - 1 week ago
Ann Arbor, United States University of Michigan Full timeSummary The Program Director for Faculty Research Development at the Institute for Research on Women and Gender (IRWG) works with faculty and staff to promote and catalyze research at the University of Michigan. The Program Director is an administrative staff position reporting to the Director of IRWG. Founded in , IRWG is an interdisciplinary...
-
Guest Services Specialist
7 days ago
Ann Arbor, United States Michigan Vein Care Specialists - Ann Arbor Full time**Guest Services Specialist** **How to Apply** A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. The hiring process will measure the following...
-
HRIS Analyst
Found in: Resume Library US A2 - 6 days ago
Ann Arbor, Michigan, United States Domino's Corporate Full timeJob Description RESPONSIBILITIES AND DUTIES System Configuration Configuration of PeopleSoft HRIS, including Time & Labor, Payroll, Benefits, Self Service, Manager Self Service, Workflow Root cause analysis and resolution of system issues Provide ongoing assistance to users of PeopleSoft Support inbound and outbound interfaces to/from third...