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field service tech

4 months ago

Phoenix, Arizona, United States ARNOLD MACHINERY COMPANY Full time
Job Details

Job Location
ME - Phoenix - PHOENIX, AZ

Position Type
Full Time

Education Level
High School Degree or GED

Job Shift
Day

Description

Field Service Tech - Mining Equipment $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions
Repairing and maintaining construction equipmentTravel to various job sitesClass A requiredDisassemble, clean, and reassemble all construction equipmentFollow specifications and procedures in service manuals and select the designated toolsMeasure and identify parts and components for reusability or replacement, ordering new parts as requiredUse all test and diagnostic equipment available to make adjustments to machines and systemsMake warranty recommendations and reports in representation of a prime productPerform minor welding, fabrication, plumbing alignment, and D.C. electric repairsGuide/supervise subordinates in the repair of machinery equipmentPractice all good housekeeping and safety measures and proceduresComplete service reports in the English LanguageAssist in the parts ordering processProcess warranty work ordersProcess revenue field service work orders, obtain purchase orders from customersOpen and close Work OrdersTake phone calls for service jobsCommunicate the job status, progress, and/or problems to the customerComplete special projects as needed
Non-essential Job Functions
Assist the Service Manager with various tasksMaintain a clean workspace and/or truck

Physical Demands and Working Conditions:
Walking and moving about on foot often through uneven terrainLifting over 50 lbs. frequentlyHands/arms operating equipment, hand, and power toolsSeizes helps, or works with handsRaises or lowers miscellaneous equipment parts and toolsExtends hands and arms in any directionBends body downward and forward by bending at knees or waistRemains in standing position if required for certain repair or maintenance workClimbing In and out of equipmentRead work tickets, parts, and service books and operate heavy equipmentCommunication by radio, phone, and in-personHears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-personSits in equipment and vehiclesLies in a prone position under vehicles and equipment
Knowledge, Skills, and Abilities:
Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpfulEffective written, verbal, and interpersonal skillsAbility to use office machines (fax, copier, computer, etc)
Benefits offered:
Paid Sick LeavePaid VacationPaid HolidayThe company currently pays 100% of the medical premium for associates and familyDental and Vision plans401K/Roth with company matchQuarterly and Yearly Bonus programsCompany Stock received to associates with 5+ years of service
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization's ongoing needs.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. Arnold Machinery does not discriminate based on physical or mental disability where the job's essential functions can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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