Senior Director of Business Operations

1 month ago

Jacksonville, Florida, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

5 - 10%

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role:
This developmental role will have joint responsibilities to Banking Solutions' Head of Strategy & Commercialization and Chief of Staff. In this role, you will partner with senior executives across Banking to advance strategic priorities, champion new initiatives, and drive operational improvements. The role is faced-paced, highly dynamic and will evolve as the business needs evolve.

What you will be doing:

  • Create weekly and monthly executive routines, reporting and tracking for senior executives
  • Partner with Head of Strategy & Commercialization and Chief of Staff to help with executive presentations, including talking points and content
  • Play a key role in driving initiatives across the Strategy & Commercialization and Banking Solutions segment
  • Actively enable the efficiency of business operations
  • Provide program-wide visibility of integration status to executive management
  • Identify cross-team interdependencies and manage challenges that arise

What you will need:

  • Ability to work cross-functionally to deliver projects with qualitative excellence
  • Requires strong business skills, industry knowledge, and planning skills, long-term vision, and executive presence.
  • 20+ years in a similar role or responsibilities.
  • 10+ years leading similar teams.
  • General knowledge of banking and payment solutions technology including systems, applications, and banking practices.
  • Requires expert communication skills, both written and verbal.
  • High proficiency of Excel and PowerPoint
  • Communicates ideas or position on a variety of issues in a clear, concise, and professional manner to managers, employees, and clients at all levels, strong collaborator.
  • Demonstrated skill in productivity, planning, and workload management.
  • Requires effective decision-making and problem-solving skills, likes a challenge.
  • Bachelor's degree or the equivalent combination of education, training, or work experience.

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

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