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HR Business Partner Director

4 months ago


Jacksonville, Florida, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

5 - 10%

Job Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Team:

FIS is looking for a Director, HR Business Partner based in Jacksonville, Florida responsible for developing strong relationships with our most senior executives in the Finance, Marketing and Communications, Internal Audit, Legal and Risk & Compliance Corporate Services. You will help partner with another Business Partner to lead key company-wide and functional initiatives, talent planning, executive development and cultural change. We are passionate about our work and take a client-first approach to everything we do. There are great opportunities for learning within this group.

What You Will Be Doing:

  • Establish and maintain an intimate understanding of your clients' organizations and the business, in the interest of building effective and productive working relationships with internal stakeholders.
  • Plan and lead organization design projects to streamline and implement new structures, roles and/or processes that create speed, efficiency, and support rapidly shifting business demands.
  • Proactively assess business and organizational performance to recommend and drive action through a consultative, "influence without authority" approach.
  • Coach business leaders on HR policies and processes, including talent planning, learning and development, and performance management to promote engagement and a culture of continuous growth and development.
  • Provide expert advice and counsel to leaders on all organization and human resources issues.
  • Develop and implement appropriate change management plans as required by the business.
  • Drive diversity, equity, and inclusion within the organization, personally and programmatically
  • Assess organizational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives.
  • Plan and facilitate work sessions to develop business strategies (i.e., vision, mission, value, objectives) that help support organizational focus, efficiency, speed, and business results.
  • Develop and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention, leveraging rigorous workforce analytics and insights.
  • Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development, and retention.
  • Other related duties assigned as needed.

What You Bring:

  • Bachelor's degree, preferably in HR or Business Administration
  • 7+ years of relevant experience as a Business Partner, acting as a consultant, strategic partner to the business
  • Experience supporting a tech-focused line of business
  • Comfortability managing change and ambiguous situations
  • Ability to handle stressful situations, manage multiple deadlines, objectively evaluate information gathered and exhibit solid decision-making and problem-solving skills
  • Ability to coach/counsel subordinates for development, evaluation, and discipline
  • Experience working with senior executives (e.g., EVP/SVP) in an "influence-without-authority" role.
  • Previous experience managing multiple client groups and prioritizing associated projects in a fast-paced and high-volume, complex environment.
  • Ability to position self as credible (garners respect, acts with integrity, keeps commitments); proactive (has a point of view, challenges assumptions, takes initiative); and a trusted thought partner (builds relationships, delivers results).
  • Independent work style, balancing the need for collaboration with minimal supervision.

What We Offer You:

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • A work environment built on collaboration, flexibility, and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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