Business Services Officer 1

Found in: beBee jobs US - 2 weeks ago

Nashville, Tennessee, United States Tennessee Secretary of State Full time
Tennessee Department of State Division of Business Services

Mission:
The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment.

Supervisor: Business Services

Supervisor Summary:

An employee in this class may perform routine office/clerical duties which include filing, scanning, copying, faxing, answering telephones, and general computer work.


Duties/Responsibilities

  • Provide exceptional customer service to our customers in person, on the telephone, via mail, and by email.
  • Accurately and timely open, batch, scan, receipt, process, and mail documents that are submitted to the division in compliance with applicable statutes, rules, policies, and procedures.
  • Participate in cross-training with other units in the division and provide staff coverage and production assistance in other units as needed.
  • Perform other duties as assigned.

Minimum Qualifications Education and Experience:


  • Education equivalent to graduation from a standard high school.
  • Experience equivalent to two (2) years of increasingly responsible full-time administrative work.
  • A degree or course work from an accredited college, university, or technical school may be substituted for the required experience on a year-for-year basis in the following fields: business, office management, business technology, accounting, management information systems, economics, actuarial science, statistics, or related field.

Knowledge and Abilities:


  • Knowledge of clerical office methods and procedures, standard business English, spelling, and arithmetic.
  • Ability to communicate information to the public in a professional manner both orally and in writing.
  • Ability to operate a personal computer as well as other standard office equipment.
  • Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.

Physical Requirements:


  • Ability to handle boxes and equipment weighing a minimum of forty (40) pounds (dependent on the assigned section)

Salary:
$42,000 annually plus the State of Tennessee benefits package.

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