Current jobs related to Service Product Analytics - Philadelphia, Pennsylvania - JPMorganChase

  • Product Management Director

    4 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    Job Title: Vice President, Product ManagementClarivate Analytics is seeking a seasoned product management professional to lead our Public Library Solutions line of business. As the head of this critical function, you will drive strategic growth, operational excellence, and market leadership of our library software solutions.About the RoleOwn the overall...

  • Senior Product Marketing Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    Job SummaryWe are seeking a highly skilled Senior Product Marketing Manager to join our team at Clarivate Analytics. As a key member of our marketing organization, you will be responsible for developing and executing comprehensive marketing strategies to drive business results and support the go-to-market strategy of our key products and service lines.Key...

  • Product Sales Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Product Sales Manager to join our team at Clarivate Analytics. As a key member of our sales team, you will be responsible for driving sales activity for assigned product lines within an assigned territory.Key ResponsibilitiesLead a team of sales professionals to achieve sales targets and drive business...

  • Product Sales Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly motivated and experienced Product Sales Manager to join our team at Clarivate Analytics. As a Product Sales Manager, you will be responsible for driving sales growth and revenue for our ProQuest One Suite of Products across North America.Key ResponsibilitiesDevelop and execute sales strategies to drive new business and...

  • Product Management Vice President

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a seasoned Product Management leader to drive strategic growth, operational excellence, and market leadership of our Public Library Software solutions.Key ResponsibilitiesOwn the overall business growth plans and activities across the matrix organizationBuild a full profitability plan and construct and justify business plansOwn...

  • Senior Product Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States GlaxoSmithKline Full time

    Job Title: Senior Product Manager - Enterprise Data & AnalyticsAt GlaxoSmithKline, we are committed to uniting science, technology, and talent to get ahead of disease together. We are seeking a highly skilled Senior Product Manager to join our Enterprise Data & Analytics team.Key Responsibilities:Develop and execute the product roadmap for the Enterprise...

  • Senior Product Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States GlaxoSmithKline Full time

    Job Title: Senior Product Manager - Enterprise Data & AnalyticsJob Summary:We are seeking a highly skilled Senior Product Manager to lead the development and implementation of our Enterprise Data & Analytics Platform. As a key member of our team, you will be responsible for defining and delivering a comprehensive data strategy that drives business value and...

  • Senior Director of Analytics

    2 weeks ago

    Philadelphia, Pennsylvania, United States Harnham Full time

    Job Title: VP of AnalyticsJoin a hyper-growth SaaS organization as a seasoned leader in the Analytics division. This role requires experience in implementing data-driven initiatives and presiding over technical teams.About the Role:As a VP of Analytics, you will report directly to senior leadership and establish analytics capabilities to enhance the...

  • Product Sales Manager

    1 week ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Product Sales Manager to lead our sales team and drive sales activity for assigned product lines within an assigned territory. As a key member of our team, you will be responsible for delivering specialty product value proposition and acting as the subject matter expert. This is a field sales position that...

  • Senior Account Executive

    1 month ago

    Philadelphia, Pennsylvania, United States Polar Analytics Full time

    About Polar AnalyticsPolar Analytics is a cutting-edge Business Intelligence Solution for Consumer Brands. Our platform empowers business users to gain valuable insights, make informed decisions, and drive growth.Our MissionWe aim to empower indie DTC brands worldwide to grow faster and more profitably. Our mission is to deliver a powerful, yet simple...

  • Technical Sales Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Cogent Analytics Full time

    Job Title: Technical Sales RepresentativeAt Cogent Analytics, we are seeking a highly skilled and motivated Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for providing exceptional customer service and support to our clients in the paper industry.Key Responsibilities:Develop and maintain strong...

  • Technical Support Specialist

    6 days ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Technical Support Analyst to join our Support Team at Clarivate Analytics. As a Technical Support Analyst, you will be responsible for providing world-class technical support for Innovative hosted and remote, customer-based systems.Key ResponsibilitiesServe as a first line of support for Sierra ILS...

  • Lead Healthcare Analyst

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Lead Healthcare Analyst to join our Market Access Insights team at Clarivate Analytics. As a key member of our team, you will be responsible for providing forward-looking analysis of trends affecting the US managed care market.Key Responsibilities:Conduct research and analysis to support the development and...

  • Lead Analytics Engineer

    6 days ago

    Philadelphia, Pennsylvania, United States Children's Hospital of Philadelphia Full time

    Job SummaryThe Data & Analytics team at Children's Hospital of Philadelphia is seeking a Lead Analytics Engineer to join our team. As a key member of our team, you will be responsible for leading a small team of analytics engineers who build and support the data analytics platform.Key ResponsibilitiesDevelop standards for data modeling and review data models...

  • Senior PL/SQL Developer

    1 month ago

    Philadelphia, Pennsylvania, United States ShiftCode Analytics Full time

    Job DescriptionShiftCode Analytics is seeking a skilled Oracle PL/SQL Developer to join our team. As a key member of our development team, you will be responsible for creating back-end software using PL/SQL.Key ResponsibilitiesInterpret business requirement documents and write functional codeUnit test and prepare applications for deploymentRevise, update,...

  • Technical Sales Representative

    6 days ago

    Philadelphia, Pennsylvania, United States Cogent Analytics Full time

    Job SummaryWe are seeking a highly skilled Technical Sales Representative to join our team at Cogent Analytics. As a Technical Sales Representative, you will be responsible for providing exceptional customer service and support to our clients in the paper industry.Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand...

  • Senior Account Executive

    4 weeks ago

    Philadelphia, Pennsylvania, United States Polar Analytics Full time

    About Polar AnalyticsPolar Analytics is a cutting-edge Business Intelligence solution designed to empower consumer brands to make informed decisions and drive growth. Our mission is to revolutionize the way businesses operate by providing actionable insights and a user-friendly interface.What We DoWe leverage the latest advancements in the modern data stack...

  • Product Marketing Manager for Medtech Solutions

    6 days ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics US LLC Full time

    The Senior Product Marketing Manager is responsible for supporting the go-to-market strategy of key products and service lines aligned to this business area. Key activities include market segmentation, persona research and development, creation of original and persuasive messaging and frameworks, buyer journey mapping, monitoring the competitive landscape to...

  • Software Quality Assurance Manager

    1 month ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    Software Quality Operations ManagerWe are seeking a highly skilled and experienced Software Quality Operations Manager to join our dynamic team at Clarivate Analytics.The ideal candidate will be responsible for leading and managing the QA team to ensure the highest quality standards for our software products.This role requires a deep understanding of...

  • Senior Software Development Lead

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Senior Software Development Lead to join our team at Clarivate Analytics. As a key member of our global team, you will be responsible for developing software in a collaborative environment using .NET technologies, particularly C#.Key ResponsibilitiesDevelop, test, and support new and existing...

Service Product Analytics

3 months ago

Philadelphia, Pennsylvania, United States JPMorganChase Full time

Job Description
Come join us in reshaping the future
As a Quantitative Analytics Senior Associate, in our Service Product Analytics Team, you will be responsible for deriving insights about our customers' journey across Service Operation by developing and implementing innovative strategies and advanced analytics solutions to improve the customer and service agent experience.
Job Responsibilities:

  • Support and lead partnerships with key Area Product Owners and Product groups with strong understanding of the business and underlying data and processes
  • Support demand mitigation programs by providing data and analytics leadership across the servicing organization
  • Lead development and reporting of operational performance metrics and KPI's, using analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
  • Analyze customer interactions and events across a variety of channels to better understand customer journeys and friction points
  • Contribute to business cases, construct test designs, and identify populations for pilot programs and analyze program performance and derive insights to help inform future customer strategies
  • Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives
  • Support the creation of dashboards and visualizations to measure the impact of implemented products and provide management with self-service tools to explore and leverage enterprise data to develop the right automated data solutions using a mix of customer, account, digital, telephony, financial and operational data

Required Qualifications, Capabilities, and Skills:

  • 3+ years of related experience; Bachelor's degree in a quantitative or related field
  • Proficiency in SQL for data querying and manipulation
  • Hands-on experience with standard data analytics tools and technologies, such as (SQL, R, Python, Tableau, Alteryx, Hadoop, Hive, Spark, Impala, Sqoop, RDBMS, Trifacta)
  • Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology
  • Hands-on experience writing code and automating processes to source, transform and analyze data
  • Familiarity with AWS, data mining, statistical modeling, machine learning and other advanced analytics methods

Preferred Qualifications, Capabilities, and Skills:

  • Familiarity with Cloud technologies such as Snowflake a plus
  • Analyze data from multiple sources including structured and unstructured data preferred
  • Graduate degree in a related field preferred

Relocation assistance not supported for this role.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.