Staff Product Manager of Risk
2 months ago
About Signifyd
Welcome to Signifyd, where we are dedicated to shaping the future of commerce by combatting fraud and fostering trust in e-commerce transactions. Our cutting-edge solutions drive retail growth by prioritizing customer security and satisfaction.
Join us in our mission to instill trust and convenience in every facet of the e-commerce journey. If you are enthusiastic about driving product innovation and solving real-world challenges in e-commerce fraud, we are excited to connect with you.
At this crucial juncture of rapid expansion and market competitiveness, we are seeking strategic leaders to steer the future of our offerings.
Role at a Glance
As a Staff Product Manager overseeing our Risk Platform, you will lead the development of a state-of-the-art platform focused on identifying and minimizing risks in e-commerce transactions. Your role is pivotal in empowering internal and external risk operations teams to effectively manage risks and rules, ensuring a scalable product that meets evolving market demands. We aim to consolidate various tools and processes we have developed over the years into an integrated, market-ready solution for top-performing risk teams.
Key Responsibilities
Shape the vision, strategy, and roadmap for the Risk Platform, aligning with business goals and customer requirements. Collaborate with Engineering, Data Science, Customer Success, and Risk Intelligence units to define and prioritize impactful features that enhance the platform's capabilities. Engage with key stakeholders to gather insights and feedback, converting complex needs into actionable requirements and product specifications. Manage the end-to-end lifecycle of product features from concept to launch, ensuring successful implementation and adoption. Establish and track key performance indicators (KPIs) to evaluate platform effectiveness and drive ongoing enhancements. Serve as a product advocate, representing Signifyd internally and externally.Desired Skills and Qualifications
Minimum 7 years of experience in product management, with a solid background in developing platforms or products in high-tech, e-commerce, or related domains. Demonstrated ability to lead cross-functional teams and projects, showcasing exceptional collaboration and leadership qualities. Profound understanding of risk management, fraud prevention, and e-commerce landscapes. Strong analytical skills and a track record of data-driven decision-making. Excellent communication and presentation abilities, capable of articulating complex ideas to diverse audiences.Preferred Attributes
Experience with rule-based systems or decision engines. Familiarity with AI and machine learning applications in risk assessment. Over 3 years of direct experience in the Risk field.Initial 90-Day Plan
First Three Months: Setting the Foundation and Making an Impact
Objective: Familiarize yourself with the company, product, and technology while forging key internal connections.
Actions:
Onboarding and Training: Complete all onboarding procedures, participate in product training sessions, and immerse yourself in Signifyd's ethos and principles. Meet the Team: Arrange individual meetings with members of the product, engineering, data science, and risk operations teams to comprehend roles and garner insights. Platform Exploration: Gain a thorough grasp of the Risk Platform's existing capabilities, structure, and customer use scenarios. Engage with Stakeholders: Initiate regular meetings with key stakeholders to grasp their expectations, ongoing initiatives, and the impact of the Risk Platform on their operations. Initial Product Assessment: Conduct an initial evaluation of current product features and backlog items with the product and engineering teams to assess priorities.Days 31-60: Strategic Planning and Initial Implementation
Objective: Define strategic objectives for the Risk Platform and kick-start essential projects.
Actions:
Develop a Strategic Roadmap: Utilize gathered insights to craft a strategic product roadmap aligned with business objectives. Customer and Market Evaluation: Collaborate with customer success and sales teams to grasp customer feedback, market requirements, and competitive landscape. Feature Prioritization: Identify quick wins and long-term strategic projects; initiate planning for the upcoming development cycle. Process Optimization: Review and suggest improvements to the product development lifecycle for enhanced efficiency. Stakeholder Updates: Provide routine updates to stakeholders regarding roadmap plans and progress, ensuring alignment and adjustment based on feedback.Days 61-90: Execution and Evaluation
Objective: Implement strategic initiatives and commence tracking their impact.
Actions:
Launch Initial Features: Supervise the development and rollout of prioritized features identified in the initial 60 days. Implementation of KPIs and Metrics: Define and initiate tracking of key performance indicators for newly launched features to gauge impact and success. Strengthen Team Collaboration: Foster strong relationships within the team and across departments, promoting seamless collaboration. Feedback Mechanisms: Establish regular feedback channels with customers and internal teams to refine features and ensure the platform meets user requirements. Long-term Strategy: Begin looking past the 90-day period to establish goals for the subsequent quarter and beyond, ensuring sustained growth and innovation for the Risk Platform.-
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