Copy of Client Executive

Company Description

At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better – for all of us.

Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by purpose and want to make a difference. We strive to have a diverse group of people and minds who are:

• OPEN: Have a growth mindset and collaborate often with others to make things happen
• NIMBLE: Always embracing change and pushing the envelope on innovative ways to solve problems
• EFFECTIVE: Accountable to themselves and to others

Job Description

Client Executive – Healthcare SaaS Sales **Preferred candidates will reside in the Northeastern United States**

This role will have approximately 50% travel.

The Client Executive, Healthcare SaaS Sales (Northeastern United States)is responsible for up-selling and renewing existing clients, as well as sales to new prospects, and meeting top-line and recognized revenue goals in their territory.

• The sales responsibilities for the position involve targeting small to large Hospitals
• Develop and implement strategies, to identify prospects for the assigned geographical territory (both new business and up-sells of new products/solutions to clients or white space to existing clients)
• Work in conjunction, with internal groups for lead generation and/or referrals, including but not limited to sales operations, marketing, training, implementation, account managers, product managers, business units and support
• Cultivate and establish strategic relationships with clients and prospects
• Focus on product demonstrations, contract negotiations, and closing accounts.
• Conduct phone sales calls and onsite cold calls, to develop and advance targets/prospects, through the sales cycle to close
• Conduct onsite and demonstrations at prospective client sites; work in coordination and collaboration with other departments for additional product support or technical expertise, throughout the sales cycle
• Coordinate product marketing campaigns and lunch/learn sessions with marketing group for teaching specific campaign(s)
• Thoroughly understand Experian Health products and services, and articulate benefits of the products and services (value proposition) to the clients
• Ability to successfully complete Experian Health product certification within 90 days of hire date
• Consistently contribute to the marketing, sales process, and competitive information for the Company
• Exhibit expert proficiency in the Experian Health sales process.

Administrative Activities

• Expense reports
• Sales reporting/metrics
• Provide assistance to Sales Leadership as needed

Corporate Partnership

• Recommend Challenger Sale for complex or high impact deals
• Serve as the voice of the customer and actively provide feedback through appropriate channels (including product management and development within the business units) to identify product, process and company improvement opportunities
• Hosts non-sales Experian Health visitors to client sites
• Maintaining up-to-date understanding of industry trends and technical developments that effect target markets

Database Management

• Maintain and update sales pipeline in database of all product lines on regular and consistent basis.
• Record details of sales demonstrations and sales calls in database

Qualifications

• Bachelor's degree in related field preferred
• Successful track record of success in healthcare SaaS sales, particularly with Healthcare IT companies
• Sales experience with healthcare technology products, in revenue cycle management
• Demonstrable, sustained success within healthcare sales with functions responsible for implementing strategies and designing the tactics to achieve the strategic sales objectives
• A proven track record in the consistently meeting/exceeding sales targets through personal client account closings
• Demonstrated success in selling and negotiating contracts in complex healthcare organizations as well as experience calling on hospitals, hospital systems and large physician groups
• Experience developing channel partners and cross-selling opportunities
• Proven in-depth understanding of the provider healthcare industry, encompassing managed care, revenue cycle, and administrative issues relating to patient information, in hospitals and physician office environments, along with technical knowledge of healthcare billing and practice management services
• Equivalent combination of education and experience, may be considered
• Expertise in using Microsoft Office Applications and CRM applications – experience a plus
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Excellent communication skills (written and verbal)
• Leadership skills with emphasis on sales cycle management and skills to build and maintain effective relationships with clients and prospects

Additional Information

Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

All your information will be kept confidential according to EEO guidelines. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner.

The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

EOE including Disability/Veterans

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we've helped people and economies flourish – and we're not done.

We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected