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General Manager
2 months ago
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
The General Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Benefits
- On-Demand Pay
- Competitive pay plus quarterly bonus potential
- Medical, Dental and Vision insurance
- Vacation/Holiday/Sick Time Pay
- Employee perks and discount program
- Free Black Card Membership
- 401(K) Plan with company matching
As the General Manager you will:
- Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.
- Manage day-to-day club operations.
- Provide leadership within a team to set and achieve club goals.
- Recruit, onboard, and train high-performing employees.
- Delegate responsibilities to club staff and enforce all PF policies and procedures.
- Track club and employee statistics and reports (weekly, monthly, annually).
- Administration and processing of all weekly/bi-weekly employee payroll and ensuring payroll is within budget.
- Coach and counsel team members through disciplinary process up to termination.
- Execute retail transactions with accuracy and drive sales goals.
What you bring to the table:
- 1+ years of Customer Service experience
- 2-3 years of experience supervising and leading a team
- Must be 18 years of age
- Associate or bachelor's degree are preferred.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Strong customer service skills
- Strong problem resolution skills
- Strong verbal and written communication skills
- Basic computer proficiency (Microsoft Suite)
- Ability to lift up to 50 pounds
- Ability to walk and stand for prolonged periods of time
- Ability to continuously talk in person or on the phone during shift
- Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Compensation details: Yearly Salary
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