Donor Relations Specialist

2 weeks ago

Anaheim, United States Anaheim Admin Full time

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Donor Relations Specialist in Anaheim, CA.

The Event-Focused Donor Relations Specialist is responsible for supporting all fundraising and development activities within the Development Department, including event planning, database management, donor relations, gift processing, and other administrative and project-based work.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

  • A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
  • Benefits coverage starts after one full month of employment
  • Generous vacation, sick, and holiday benefits
  • Generous 401(k) matching contributions and more
  • To view our detailed benefits guide, please visit our career site at

Responsibilities

Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.

Development:

  • Help plan, promote, organize, and execute all logistics for c3 or c4 events, including luncheons, galas, and house parties.
  • Plan and support all c3 or c4 special events, including audience targeting of appeals, including invitation mailings, ticket and sponsorship tracking, on-site registration, and acknowledgment
  • Learn, master, report, and expand utility and effectiveness of:
    • development databases (including Raiser's Edge).
    • email and communication platforms (including My Emma).
    • other fundraising technology and platforms (including EveryAction).
  • Provide support and assistance in planning, developing, producing, and delivering all communication and campaign materials and methods.
  • Accurate and timely input of donor information and gift processing.
  • Tracking revenue and reconciling revenue with Finance department.
  • Perform, maintain, and communicate all donor and prospect research, including database query and lists, assessment of constituent's philanthropic capacities, identifying top prospects, and determining the depth of their engagement with the organization and other research that will inform a campaign
  • Provide donor-focused customer service to supporters, including building a relationship, troubleshooting/providing solutions, and being a development ambassador.
  • Support fundraising activities with follow-up donor calls and communication.
  • Responsible for administrative duties, including purchase orders, billing, answering the phone, voicemail, and development email
  • Plan, organize, schedule, and help support all meetings and conference calls for the Development department, which also includes ensuring reservations, location, and technical aspects are completed.
  • Assist with the preparation of presentations, reports, and correspondence for the Development

Non-Essential Functions:

  • Other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

CORE COMPETENCIES – WE CARE:

  • Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
  • Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
  • Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
  • Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
  • Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
  • Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education:

  • High School Diploma or completion of GED required.
  • Bachelor's Degree or related experience preferred.

Minimum Work Experience:

  • Minimum 2 years of experience in an administrative position or experience in a non-profit in a development position with fundraising and/or special event
  • Must have fundraising and event planning experience.
  • Experience using donor database software, particularly Raiser's Edge, preferred.

Other Requirements:

  • Must have excellent interpersonal skills, organization skills, and a demonstrated record of completing assignments.
  • Strong communication skills, comfortable speaking on the phone and in person.
  • Takes initiative with projects, asks questions, and strong follow through to completion.

Agency Standard Requirements:

  • Strong commitment to quality healthcare and excellent customer service is required.
  • Must thrive in a fast-paced, rigorous environment with changing priorities.
  • Ability to meet deadlines and work under pressure.
  • Must demonstrate high-level computer skills, including; Microsoft Word, Excel, and Outlook. Electronic medical records experience may also be required.
  • This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.

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