Manager, Identity Access Management Operations

4 weeks ago

Other US Location Arctic Wolf Full time

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We're looking for a Manager, IAM Operations to be a part of making this happen.

Location: Eden Prairie, Minnesota, USA (Hybrid role, 3-days a week in office)

About the Role

The Manager of IAM Operations will be responsible for ensuring the internal policies and procedures related to the Identity and Access Management program are adhered to and operating at peak efficiency with an intense security focus. Additionally, this role will assist with the planning, implementation, and maintenance of IAM strategies, ensuring alignment with business goals and continuous improvement.

Responsibilities

  • Management of day-to-day operations and team functions specific to Arctic Wolf's IAM processes and tools, contribute to and implement the Identity and Access Management (IAM) vision and roadmap.
  • Manages a team of IAM technicians which are responsible for the development and support of IAM resources including users, groups, roles, audit processes and policies.
  • Manages a technical team of IAM SME's, owns, and leads the execution of the process development and improvement roadmap and projects for multiple IAM components.
  • Communicate and implement IAM processes on time and on budget. The ability to measure and utilize IT metrics with a strict security focus.
  • Analyze IAM capabilities, playbooks and documentation and work with staff to implement sustainable improvements and updated documentation. Foster career development of direct reports via training opportunities and individual goal planning.

Who You Are

  • Working knowledge of IAM principles and technologies in a cloud first environment.
  • Ability to influence technology teams to deliver secure, efficient and scalable internal processes.
  • Experience influencing teams and stakeholders without direct authority over them.
  • Excellent communication skills at all levels of organization.
  • Responsible for conducting regular audits and assessments of privileged access controls to identify and remediate vulnerabilities.
  • You will demonstrate excellent people and project management skills, promote teamwork and individual accountability with engagement from team members, and use available technology, tools, to enhance the effectiveness of deliverables and services.
  • Demonstrated ability to identify and mitigate risks, solve problems, and drive results.

Minimum Qualifications

  • You have +7 years of professional experience working in the IAM field and supporting related methodologies.
  • 5+ years leveraging key IT KPI's and metrics.
  • 5+ years of previous management experience.
  • Bachelor's degree in computer science, information technology, or equivalent combination of education, certification, and experience required.
  • Excellent organizational skills, solid attention to detail and proven project management skills.

Preferred Qualifications

  • Familiarity with Okta and identity governance and administration (IGA) solutions.
  • 3+ years leadership experience managing a team of 5+ direct reports
  • Ability to listen for nuances, dig into details to understand systems deeply, and articulate technical details and risks to business leaders.

About Arctic Wolf

At Arctic Wolf we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We've been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021,

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people's and organizations' sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees
  • Bonus or commission pay based on role
  • Flexible time off, paid volunteer days and paid parental leave
  • 401k match
  • Medical, Dental, and Vision insurance
  • Health Savings and Flexible Spending Agreement
  • Voluntary Legal Insurance
  • Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
  • Background checks are required for this position.

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