Senior Operations and Support Analyst

Company

Federal Reserve Bank of Chicago

As the Senior Operations and Support Analyst, you will lead and control complex analysis for Cash Operations and implement solutions that improve the quality of services delivered leading efforts to integrate, test, and implement solutions to achieve desired results. You will direct multiple intermediate to large department or Federal Reserve Bank of Chicago (FRBC) projects and act as liaison between team members and functional area management. You will organize activities to create and administer assigned budgets, monitor, analyze actual spending, and develops projections in order to authorize financial commitments, projects future performance and functions purchasing activities, and interfaces with vendors. You will utilize problem solving, decision making and analytical skills to meet changing business needs. You will administer and monitor the department's compliance and control environment activities.

The level of work is considered advanced, and you must be able to work under minimal supervision. This position has no direct reports.

Your Responsibilities:

• Perform analysis and projections (financial, performance, operational and statistical) on complex analysis projects including compilation and arrangement of data, computations, result analysis, charts and exhibit creation, report preparation, and data accuracy validation; identify issues or problems with data and leads recommendations/changes to remedy errors
• Plan, direct and coordinate department/Bank project activities and resources to ensure project goals are completed on time, within budget and with optimum quality; provide direction, prioritization, and conflict resolution in managing project teams to accomplish project objectives
• Develop, maintain, manipulate and analyze spreadsheets and databases for department, extracting data from other systems as necessary; develop metrics to track performance plans
• Coordinate and track progress of the Cash department's strategy, HPIs, and DE&I initiatives ensuring alignment with organizational goals and fostering continuous improvement
• Create briefing materials and presentations for the Bank and Federal Reserve System management and present to senior leadership as needed
• Lead efforts to support department business operations, financial processes and improvement/efficiency initiatives
• Monitor, reconcile and analyze budget performance, analyze spending, process purchases as well as prepare detailed reports on budget expense management
• Develop internal and external communications for stakeholder groups including use of innovative technologies to reach multiple audiences throughout the Bank
• Conduct market research, trend, return on investment, cost/benefit, and best practice analysis to develop business cases and recommendations to be presented to senior leadership; carry out changes as necessary
• May lead testing and reporting on internal controls to ensure compliance with all applicable regulations, professional standards, and the organizational policies
• Provide direction, prioritization, and conflict resolution in managing project teams to accomplish project objectives
• Lead efforts with department(s) to define and document current business processes and areas for improvement
• Lead work with senior leaders to establish metrics and targets to be used to analyze and determine organizational performance

Your Background

• Bachelor's degree
• 5+ years of direct work experience
• Experience in project management methodologies, certification a plus
• Experience in performing specialized business analysis and project assessment
• Experience gathering and analyzing data, reporting and presenting financial data and coordinating efforts of a project team
• Experience communicating with internal stakeholders including executives, technical resources, internal communications and public relations
• Independent thinking and decision-making abilities
• Strong analytical skills and ability to think independently
• Self-directed and motivated
• Knowledge of Bank operation preferred
• Demonstrated ability to learn new technical applications
• Possesses and applies strong internet navigation and research skills
• Excellent written, oral and interpersonal communication skills
• Strong relationship building skills

What We Offer:

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
• A continuous learning environment with opportunities to gain new skills and grow your career.

Additional Requirements:

• This is a hybrid position requiring a minimum of two days per week in office.
• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.
• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Analytical

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( ) or through verified Federal Reserve Bank social media channels.

Privacy Notice )

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You'll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.

Always verify and apply to jobs on Federal Reserve System Careers ) or through verified Federal Reserve Bank social media channels.