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Customer Service Representative

4 months ago

Minneapolis, Minnesota, United States Canteen One Full time
Customer Service Representative

Let's talk about Canteen One We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.

Let's talk about Opportunity

As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in

Let's talk about Perks

At our North Loop Minneapolis office, we have an awesome office environment filled with perks Free office coffee and pantry – North Loop location - 1 block from light rail transit - Free Parking - Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs ... you get the idea

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

A fresh approach to great results

Are you computer savvy and enjoy solving problems and talking to customers? This is not a "call center" and we don't sell widgets ... we focus on quality customer service in a complex environment. We are the direct channel between the Client and the Vendor. This entails intensive phone and computer work dealing with vending locations and vendors, and maintaining accurate computer records/inventory.

Requirements
  • Problem-solving and conflict resolution skills
  • Candidate must possess strong computer skills, including Microsoft Word and Excel
  • Excellent interpersonal communications skills
  • Strong customer service orientation
  • Positive internal and external work relationships
  • Professional composure in high-pressure, time-sensitive environment
  • Work independently
Preferences
  • JD Edwards (ERP system) experience a plus (or other ERP system, i.e. SAP, Oracle, PeopleSoft)
Education & Experience
  • High school degree required
  • A minimum of one year business experience in a customer service office environment, or a business setting requiring heavy customer service, computer and phone work is preferred.
If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now

Achieving Leadership
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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