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Software Engineer, Product Reliability

2 months ago

New York, New York, United States Block Full time

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at
Job Description
As a member of the Production Readiness team, you are responsible to proactively and reactively improve our reliability infrastructure. You are metrics-focused, data-driven, and passionate about creating distributed systems that make product development easier at scale.
You will:

  • Build and extend platforms to improve our system's reliability
  • Build and operate load and correctness testing at scale for our fleet of services
  • Manage and improve our incident response technology working with our internal project management teams and external partners
  • Write well-tested code
  • Embed deeply with product engineering teams to improve reliability and performance
  • Work on team goals that encompass reliability for the entire company

Qualifications
You have:

  • Drive to root cause systems with many moving parts and take the necessary steps to fix them
  • Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus
  • Boundless curiosity, autonomy, and a strong sense of accountability
  • A strong desire to perform and grow as an engineer
  • Ability to exemplify engineering best practices within yourself and export those to your team
  • Worked on systems where data consistency and availability is required
  • 3+ years of software development experience

Technologies we use and teach:

  • Kotlin, Modern Java (11+)
  • HTTP, JSON, gRPC, and Protocol Buffers
  • MySQL / Vitess / DynamoDB
  • Event driven architectures
  • DataDog
  • LaunchDarkly
  • Terraform, Kubernetes, Istio/Envoy
  • Amazon Web Services

Qualifications
You have:

  • Drive to root cause systems with many moving parts and take the necessary steps to fix them
  • Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus
  • Boundless curiosity, autonomy, and a strong sense of accountability
  • A strong desire to perform and grow as an engineer
  • Ability to exemplify engineering best practices within yourself and export those to your team
  • Worked on systems where data consistency and availability is required
  • 3+ years of software development experience

Technologies we use and teach:

  • Kotlin, Modern Java (11+)
  • HTTP, JSON, gRPC, and Protocol Buffers
  • MySQL / Vitess / DynamoDB
  • Event driven architectures
  • DataDog
  • LaunchDarkly
  • Terraform, Kubernetes, Istio/Envoy
  • Amazon Web Services