Analog Server Assistant

2 weeks ago


Nashville, Tennessee, United States Hutton Hotel Full time
What's in it for you...Insurance enrollment available from DAY 1
Paid time off available from DAY 1
Holiday pay available from DAY 1
401(k) enrollment after 30 days
Complimentary parking and associate meals
Professional development and promotion opportunities
About this job... Server assistants/Barbacks greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Server assistants/Barbacks must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction. What you'll be doing...Assist in preparing the venue by cleaning and stocking as needed
Proactively obtain necessary supplies from storage areas and prep for use
Ensure that all bar areas are set up properly for opening
Maintain the bar and lounge areas in a neat and orderly condition at all times.
Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc.
Replenish ice as needed/requested.
Ensure all bartenders have sufficient supplies throughout shift.
Assist bartenders and cocktail servers as outlined on activity schedule or as required.
Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand.
Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time.
Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
Provide each guest an individualized greeting using charisma and stylized communication
Confidently know the current food and beverage offerings and answer questions or make recommendations
Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
Maintain cleanliness of venue spaces to be inviting and accommodating
Clear unneeded items from tables throughout and after the guest dining experience
Dispose of trash and deliver used dish- and bar-ware to the appropriate location
Effectively communicate with venue staff and management to ensure quality guest experiences and smooth venue operation
Complete additional duties as assigned as part of a team dynamic
Requirements...You must be able to speak, read, write and understand the primary language(s) used in the workplace
Great communication skills, both verbal and written
Able to stand for hours at a time
Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly
About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer. Source: Hospitality Online
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