Server - Blue Aster
Found in: beBee jobs US - 1 week ago
Nashville, Tennessee, United States
Conrad Nashville
Full time
Job DescriptionGuest Service
- Greet and make all guests feel welcomed to the restaurant.
- Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.
- Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
- Complete all restocking and cleaning duties by performing opening and closing as instructed.
- Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.
- Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.
- Attend team briefings.
- Present a clean and professional appearance at all times.
- Maintain a friendly, cheerful and courteous demeanor at all times.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
- Be continually aware of, and maintain, the highest standards of safety and hygiene.
- Control allocated guest checks by following established check-use procedures and legibly documenting all required information as guest orders are taken and processed.
- Post food and drink charges and compute final guest check.
- Handle cash, credit card, currency conversions and other financial transactions.
- Receive proper payment from guest and ensure accuracy of guest check and method of payment.
- Ensure the security of guest payment information.
Source:
Hospitality Online
