Sr. Financial Operations Manager

1 month ago

Los Angeles, California, United States Rula Full time

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Reporting to the Head of Financial Operations, the Sr. Financial Operations Manager will be responsible for identifying, diagnosing, and resolving process breakdowns in Financial Operations, which ultimately impacts Rula's business and growth.

The Sr Financial Operations Manager will pair process decomposition with analytics to identify process breakdowns, prioritize top areas, solution revamped processes, and implement said processes within the Financial Operations organization including the full revenue cycle. You will collaborate with cross-functional teams on strategic priorities and will act as a company-wide resource for revenue cycle activities across commercial and government lines of business.

Required Qualifications

  • 4+ years of experience in revenue cycle management and/or strategy consulting, leading end-to-end transformation (process, technology, and people)
  • High level experience in billing professional claims for different types of insurance, particularly government (Medicare, Medicaid), commercial, EAP, etc.
  • Expertise in applying structure, cross-functional partnership, prioritization, and effective communication to solve complex problems across the organization
  • Familiarity with writing deliverables (e.g. technical requirements, experiment results, strategy documents) that are concise and clear for technical and non-technical audiences
  • Experience leveraging data and creating simple data visualization modeling to track performance and guide business decisions

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Previous experience in a startup environment
  • Technical savviness and fluency with tools such as Google Suite, Zendesk, Salesforce, EHRs, or similar platforms
  • Expertise with building processes and utilizing tools such as payer portals (e.g. Availity) to drive optimization
  • Advance experience using data analytics, with proficiency in SQL and Looker

We're serious about your well-being As Part Of Our Team, Full-Time Employees Receive

  • 100% remote work environment from anywhere in the US
  • Competitive pay and benefits that don't change based on location
  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA
  • Access to our 401(k) plan
  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Stipend to ensure your home office sets you up for success
  • Quarterly department stipend for team building or in-person gatherings
  • Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.

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