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Sr. Business Operations Manager

3 months ago

Los Angeles, California, United States Rula Full time

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula's Business Operations team is a group of analytical generalists responsible for helping identify, diagnose and build solutions for the company's highest-priority problems. We manage the strategic planning process, lead cross-functional initiatives and strike teams, partner with executives to define and achieve our company OKRs, and ensure leaders constantly have a pulse on the health of the business. We use data to identify the areas we should be working on and guide initiatives to solve them.

Rula is currently looking for a Business Operations Senior Manager to focus on marketplace balance. You will partner closely with executives across the company to forecast marketplace growth, understand quantitative and qualitative factors driving current and future market balance, and take action to ensure our markets are both balanced and growing.

Required Qualifications

  • 5+ years of demonstrated high performance in management consulting and/or Business Operations and Strategy roles at high-growth startups
  • Advanced proficiency in SQL and GSheets/Excel
  • Excellent written and verbal communication skills, with a proven ability to build trust and collaborate effectively alongside multiple stakeholders in a fast moving environment
  • Highly strategic and insightful, able to structure ambiguous information into actionable and organized plans

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Familiarity using Business Intelligence tools (e.g. Looker, Tableau, PowerBI)
  • Operations experience within a marketplace environment
  • Expertise in directly running or overseeing planning process / project management

We're serious about your well-being As Part Of Our Team, Full-Time Employees Receive

  • 100% remote work environment from anywhere in the US
  • Competitive pay and benefits that don't change based on location
  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA
  • Access to our 401(k) plan
  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Stipend to ensure your home office sets you up for success
  • Quarterly department stipend for team building or in-person gatherings
  • Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.