Manager Telecommunications

2 months ago


Miami, Florida, United States Nicklaus Children's Health System Full time

Job Summary

Serves as an escalation point in the absence of the department Director. Responsible for monitoring the daily work performance, development, training, and completion of subordinate performance evaluations to include telephone technicians and all other direct reports. Provides performance input to the department Director as needed on other employees within the department. Responsible for the total and complete daily operation of the department.

Job Specific Duties

  • Collaborates with the Directors as a consultant and solution provider.
  • Completes department budget projections and manages expenses.
  • Conducts performance discussions and completes employee performance appraisals on a timely basis.
  • Designs and maintains successful voice/data network integrations with IT on all activities and projects.
  • Directing and coordinates department technology projects and services with other vendors.
  • Ensures all telecommunications equipment and services meets guidelines and requirements of IT and Hospital Security departments.
  • Manages and assists designing, delivering, implementing, and supporting all voice networking infrastructure.
  • Manages the routine data back-up process and ensures they are performed on a timely basis.
  • Orients, trains, coaches, and provides feedback to employees.


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