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IT Services Account Manager
4 months ago
Job Title: IT Services Account Manager (Bilingual English/Spanish)
Location: Miami Preferred
Position Overview:
We are on the lookout for a dynamic and seasoned Bilingual Account Manager to oversee and expand our telecommunications client portfolio across Latin America. This role is crucial for building and maintaining robust client relationships, ensuring the seamless integration of our IT services and solutions to meet their business objectives. The ideal candidate will possess a deep understanding of the telecommunications industry and will act as a vital link between our clients and our technical teams.
Who We Are:
Torry Harris is a globally recognized IT services company, dedicated to driving digital transformation and innovation across various industries. We are committed to delivering superior IT solutions and consulting services, helping our clients navigate the complexities of the digital landscape. Our expertise in the telecommunications sector has positioned us as a leader in providing bespoke IT solutions that meet the unique needs of our clients.
Key Responsibilities
- Forge and uphold strong, enduring client relationships by providing customized IT and telecommunications solutions and growth of the account.
- Conduct market research to identify new opportunities and stay informed about industry trends and competitors.
- Expand network within client enterprise by identify new stakeholders.
- Responsible for consultative selling.
- Build and maintain relationships with prospective clients to understand their needs and propose tailored solutions.
- Regularly engage with clients through meetings to guarantee satisfaction, resolve any concerns, and unearth avenues for expansion and enhancement.
- Generate account status reports, highlighting progress, obstacles, and projections.
- Required travel to client sites across Latin America to foster relationships and understand their business environment.
Qualifications & Skills
- Must be proficient in both Spanish and English (oral and written).
- At least 5 years of proven experience in Account Management within consulting, system integrator, or professional IT services firms.
- Demonstrated ability to manage and cultivate client relationships.
- In-depth knowledge of IT services and solutions, with a strong capability to discuss these effectively with clients.
- Exceptional interpersonal, negotiation, and communication skills.
What We Offer
- A dynamic and engaging work environment where innovation and creativity are valued.
- A competitive salary and comprehensive benefits package.
- Professional development opportunities and a commitment to ongoing learning.
- A supportive team environment where your contributions are recognized and valued.
