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Broker Customer Success Manager
3 months ago
About DAT
DAT is a renowned SaaS technology company with 45 years of experience in transportation supply chain logistics. We are dedicated to providing our customers with the most relevant data and accurate insights to help them make informed business decisions. With headquarters in Denver, CO, and offices in Missouri, Oregon, and Bangalore, India, we operate the largest marketplace of its kind in North America. Join us in our mission to transform the industry and drive innovation year after year.
The Opportunity
Join our Inside Sales team as a Broker Customer Success Manager. This role offers a unique opportunity to work remotely and support customers in the Great Lakes Region. Candidates from various states are welcome to apply. As a Broker Customer Success Manager, you will engage with new customers, drive upsell/cross-sell opportunities, and maintain strong customer relationships within your territory. This is a chance to contribute significantly to customer success and retention with a company that has been a pioneer in freight analytics.
Responsibilities
- Engage with new customers to ensure long-term relationships
- Become a trusted partner in customer success
- Understand customer needs and provide relevant solutions
- Present additional products to enhance customer success
- Manage sales funnel and chats
- Meet and exceed revenue quotas
Requirements
- Bachelor's Degree or equivalent work experience
- Proven track record of exceeding quotas
- Strong sales and negotiation skills
- Excellent communication and organizational abilities
- Proficiency in SalesForce or similar CRM
- Ability to quickly learn and adapt to new products
Why Join DAT?
DAT is committed to providing a rewarding work environment with competitive benefits and opportunities for professional growth. As an employer of choice, we offer a range of benefits including medical, dental, vision, life insurance, parental leave, paid time off, 401k matching, employee stock purchase plan, and more. In addition, you will have the chance to work on impactful projects, collaborate with a supportive team, and make a real difference in the trucking industry. Join us and be part of a diverse workforce that values equality and inclusion at every level.
