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Business Operations Associate

2 months ago

Chicago, Illinois, United States JPMorganChase Full time

Job Description
The Corporate Client Banking & Specialized Services (CCBSI) & Middle Market Banking & Specialized Services (MMBSI) Business Operations team is dedicated to understanding, analyzing and developing recommendations related to the various operational, AML and reputational risks that exist within the CCBSI and MMBSI businesses.
As a CCBSI & MMBSI Business Operations Associate, in the Business Operations Team, you will be involved with numerous projects that will consist of interacting heavily across our banking teams, subject matter experts, functional control partners and senior leaders in Corporate Client Banking & Specialized Services (CCBSI) & Middle Market Banking & Specialized Services (MMBSI) and the broader Commercial Bank (CB). You will lead a large portfolio of fast paced, highly visible projects which have significant impact to the business. Your results of these projects will be socialized with CCBSI, MMBSI, and Commercial Bank executive management. Your deliverables will be non-routine, complex, unmapped and offer the ability to approach solutions in a creative manner.
**No sponsorship available at this time**
Job Responsibilities

  • Conduct end-to-end project management of scoping a project, developing a project execution plan, troubleshooting/escalating issues, and ensuring timely project completion
  • Identify opportunities to use real-time data to identify emerging risks for the business
  • Enable the business by identifying operational improvements and driving change management
  • Perform risk assessments for rolling out new business initiatives
  • Identify and escalate operational issues, recommend solutions, and ensure changes are implemented
  • Transform existing controls to be more effective and focused on mitigating material risks
  • Identify and deliver appropriate solutions that address the needs of clients/customers/ stakeholders

Required qualifications, capabilities, and skills

  • Ability to balance and prioritize multiple projects, deliverables, and deadlines
  • Solutions-oriented with strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
  • Analytical skills to assess large data sets to develop reporting and to identify operational risk/potential control gaps
  • Independent, comfortable dealing with uncertainty, and self-motivated with an ability to adapt and be flexible in a dynamic team environment
  • Positive, team-oriented attitude and with an ability to inspire those around them
  • Excellent attention to detail with an innate desire to learn and develop
  • Strong interactive personal skills and ability to influence others for positive results

Preferred qualifications, capabilities, and skills

  • Ability to manipulate and query large data sets or willingness to learn
  • Experience in a banking, operations, or control management
  • Proficient in Microsoft Word, Excel, PowerPoint PitchPro+ and SharePoint
  • Strong client focus and ability to partner with various internal groups and client coverage

*The Firm does not currently have approval for Visa Sponsorship or Relocation assistance at this time
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Middle Market Banking & Specialized Industries (MMBSI) teams provide credit, cash management, capital markets and corporate finance advisory solutions to corporations, municipalities and nonprofits. Core Banking teams generally focus on clients with annual revenues of $20 million to $500 million. The local delivery model, coupled with the firm's global resources, offers clients customized, comprehensive solutions and personalized service by building long-term relationships.