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Sales Operations Lead

2 months ago

Katy, Texas, United States Igloo Products Corp. Full time
Who We Are

Millions of people around the world use Dometic products. They are campers, RV users, boat owners, and lovers of the outdoor life. They all share the same intense feelings - a longing for freedom and adventure, a desire to explore the world and to stay away longer. Dometic calls this mobile living and creates the building blocks for this lifestyle.

Dometic offers smart and reliable products with outstanding design for every aspect of days away: cooking, preserving food quality, personal hygiene, maintaining a pleasant temperature, and more. Today, Dometic operates in a global market that is being transformed by a number of market trends like increased leisure spending and mobile lifestyle, as well as digitalization.

With Dometic's unique global market reach and presence in over 100 countries and core technology competences, Dometic is well positioned in this market for further profitable growth. As a market leader in Mobile Living solutions, Dometic is committed to driving sustainability in our industry. This means offering innovative, durable, low-carbon products that inspire an active, comfortable, and responsible life in the outdoors.

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends.

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America's most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world. Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers. In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together.

Job Summary Statement

The Sales operations lead (by Channel) is a pivotal role responsible for overseeing and optimizing sales operations within a specific channel (Sporting Goods, Commercial & Premium, Drug & Grocery). This position ensures the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to multi-task and collaborate effectively with cross functional teams.

Essential Job Duties And Responsibilities

  • Channel Specific Sales Strategy: Develop and implement sales operations strategies tailored to the specific channel. Collaborate with the Sales Director to ensure alignment and execution with Channel specific goals and objectives.
  • Process Optimization: Identify and implement process improvements to enhance sales productivity and efficiency within the channel. Ensure consistent application of best practices and standard operating procedures. (e.g. Retailer set up forms, New account set up forms, PRF/SMU forms, UL/Quality forms)
  • Data Analysis and Reporting: Analyze sales performance data to identify trends, opportunities and areas for improvement. Build sales presentations to assist with the Sales director to help tell our brand and product stories.
  • Technology and Tools Management: Utilize the implementation and optimization of sales technology and automation tools.
  • Team Building: Working within a business pod supported with Sales, Sales operations, customer service and Logistics. Create an atmosphere of visionary by fostering an environment where individuals can see and pursue their career.
  • Cross-Functional Collaboration: Work closely with marketing, finance, product and other departments to ensure alignment and support for channel specific sales initiatives. Drive effective communication and collaboration across teams to achieve common goals.
  • Resource Management: Sales operation lead will provide support to Sales managers/directors to enhance their experience and relationship with our retailers. Build a better service to our retailers omni-channel strategy both instore and online.

Minimum Requirements And Qualifications

  • Education: Four-year college degree. Bachelor's degree in business administration, sales, marketing or a related field.
  • Experience: Five years sales operations, sales management with a focus on a specific sales channel.
  • Proven track record of driving sales operations excellence and achieving business growth.
  • English language skills: Ability to respond professionally and effectively in both written and oral form.
  • Math skills: Ability to work with mathematical concepts in the development of forecasts, budgets, pricing, reporting, etc.
  • Physical Demands essential to the job: Ability to travel (15-20%), work some extended hours. Ability to lift 50 lbs.
  • Other duties as assigned.

Key Competencies

  • Solid presentation skills. Must be able to effectively develop and deliver compelling and informative presentations.
  • Excellent leadership, communication and interpersonal skills.
  • Sound decision-making skills, strategic agility, and analytical skills.
  • Ability to communicate effectively, in written and oral form, with both internal and external customers.
  • Computer skills, including but not limited to Microsoft Office.

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.

We are passionate about building together an inclusive and equitable working environment, that respects individual strengths, views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us