Office Asst II

3 weeks ago

Arlington, Virginia, United States MEDSTAR HEALTH Full time
Performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration, patient scheduling, coordinating the physician order re-certification process, insurance verification and coordination of services for patients, charge entry and reconciliation functions, and co-payment and daily cash receipt responsibilities. The Office Assistant II will assist with medical record operations on a daily basis, greets registers and escorts patients, completes patient set-ups, turns over patient rooms and ensures that the exam room is properly cleaned and prepped. He/she will perform other patient care duties determined by the therapist or physician, edits and distributes clinical dictations, orders and maintains clinical and administrative supplies, creates patient registration packets for patients and/or billing department, and provides front office and call center coverage and assistance.
Education
  • High School Diploma or GED required or
  • equivalent required and
  • Associate's degree (A.A.) preferred or
  • Bachelor's degree from a college or university in healthcare preferred or
  • related field preferred
Experience
  • 3-4 years Medical office experience in a rehabilitation setting required or
  • 3-4 years Combination of experience and education. required and
  • 1-2 years 1 year within medstar national rehabilitation network (MNRN) required and
Knowledge, Skills, and Abilities
  • Excellent customer service skills, and excellent verbal and written communication skills.
  • Basic knowledge of Microsoft Office products including Word, Excel and Outlook.
  • Must be a highly organized, process oriented individual who has the ability to multi-task, be flexible and be a self-starter.
  • Ability to follow instructions and assist visitors and/or patients without compromising safety, service, care or efficiency.
  • Must be friendly and professional when interacting with patients and visitors at all times.
  • Demonstrates teamwork, while encouraging open and direct communication with others in a positive manner.
  • This person will be the initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Greets and assists patients on the telephone and in person by triaging patient inquiries and concerns to appropriate clinical and non-clinical team members. Promptly answers assigned extensions using the correct salutation and follows script and completes patient reminder calls processes and procedures as assigned.Completes the preliminary intake efficiently, accurately and completely; performs patient updates, scanning, registration, patient scheduling of initial and follow-up appointments based on insurance guidelines, and messaging in the department's practice management (PM) system (if applicable), electronic health record (EHR) or electronic medical record (EMR) depending on department/site.Performs insurance verification to ensure accuracy of clean claim(s) submission. Coordinates services/authorizations for patients, as assigned, monitoring appropriate reports daily to prevent write off's.Demonstrates proficiency with the billing portion of the PM system to include: guarantor information, benefit information, insurance information, insurance priority, episode of care information, open HMO referrals, alternate insurances and system notes (if applicable).Functions as an insurance liaison to include; accurate verifications, precise case management, validation and completion of authorizations, and retrieval of denials.Completes and/or ensures accurate collection of patient payments and payment reconciliation via EMR payment log, completes charge entry reconciliation, prepares of bank deposits and cash receipt logs, as assigned.Runs daily and weekly EMR administrative reports for clinic; manages `At a Glance Alerts' and reports in EMR systems; manages/reconciles reports (not in EMR) (Task List, Unbilled Report, etc).Assembles financial paperwork and medical record paperwork for physicians and/or clinical team; assists patients with completing of required office forms, reviews all patient information for accurateness and completeness and witnesses all financial forms as required. Communicates duplicate or multiple medical record accounts to appropriate medical records personnel for merging.Requests and obtains referrals, medical records or diagnostic reports from internal and external providers, as assigned.Monitors and handles case management for patients in the EHR system, as assigned.Maintains waiting area in clean and neat condition, restocking materials as needed. Monitors administrative supplies and keeps administrative supplies at par levels.Responds to all payer-specific questions from patients and clinical providers, as appropriate.Participates in administrative team connections with referring physician practices in order to establish positive relationships to maintain and increase referrals and site productivity.Demonstrates the ability to successfully train and oversee team members in Office Coordinator/Supervisors absence.Helps to resolve conflict with effective verbal and written communication in an appropriate manner. Directs, guides, and mentors associates to carry out tasks created by administrative leadership and clinical leadership.In the Outpatient Sites: Assists with patient registration systems, and assists with patient scheduling and scanning of patient care administrative documents in electronic medical record (EMR) systems. Performs insurance verification and coordinates services/authorizations for patients and collects co-payments and performs daily cash receipt responsibilities.In the Physician Centers Only: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists, secretaries and nurses to coordinate and schedule procedures and clinics.In the Physician Centers Only: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists, secretaries and nurses to coordinate and schedule procedures and clinics.

  • Contracts Specialist II

    6 days ago

    Arlington, Virginia, United States ECS Corporate Services Full time

    ECS is seeking a Contracts Specialist II to work in our Arlington, VA office. Job Description: Responsibilities will include preparing and administering terms and conditions of Department of Defense Research & Development (FAR Part 35) contracts; Assisting in the negotiation of contracts; Preparing contract modifications; Analyzing procurement policies and...

  • f-35 lightning ii joint program office

    4 days ago

    Arlington, Virginia, United States Naval Air Systems Command Full time

    You will provide direct supervision, to include all administrative and technical aspects of supervision to a group of Project Team Leads, Project Coordinators, and Acquisition Program Analysts. You will be responsible for work planning and organization, setting of goals and priorities, determining staffing and equipment needs, work assignment and review, and...

  • Compliance Analysts I, II

    7 days ago

    Arlington, Virginia, United States GDH Full time

    The Compliance Analyst IV provides expertise on special projects, advising senior management and law enforcement agencies on foreign policy issues and national security implications of administrative compliance investigations, criminal enforcement activities, and registration issues regarding parties involved in defense trade.THIS POSITION REQUIRES AN ACTIVE...

  • Solar Technician II

    4 weeks ago

    Arlington, Virginia, United States AES Corporation Full time

    AES CE is an established and rapidly growing renewable energy company headquartered in Salt Lake City, UT. The AES Operations team is looking for a seasoned Solar Technician with field experience. This position will cover assigned O&M activities associated with the solar PV sites and substations associated with the utility-scale Solar Energy Plants located...

  • Strategic Development Specialist II

    2 days ago

    Arlington, Virginia, United States BAE Systems Full time

    Job Description US CITIZENSHIP REQUIRED#LI-SW1Provide critical and timely intelligence across all BAE Systems Inc., Space and Mission Systems business areas, but with a special focus on defense & intelligence space business. Develop and effectively communicate market, customer, and competitor intelligence that directly impacts strategic direction, long-range...

  • Windows System Administrator

    5 days ago

    Arlington, Virginia, United States GCyber Full time

    GCyber is hiring a Windows System Administrator, to support the Compartmented Enterprise Services Office (CESO). With the CESO program, the Defense Information System Agency (DISA) is looking to transform the existing Secure Web Services (SWS) environment, which provides security information sharing to the community, into a more mature service offering to...

  • Administrative Asst II

    2 weeks ago

    Arlington, United States Texas Department of Aging & Disability Services Full time

    Job Description: Administrative Asst II– Starting Market Rate Salary $36,.35 Performs administrative duties to include answering the telephone, refers callers to appropriate staff, takes messages, and answers basic questions. Enters data in the state and federal automated reporting systems, conducting technical reviews of all reports in computer...

  • Donor Relations Officer II

    3 days ago

    Arlington, United States Virginia Hospital Center Full time

    Donor Relations Officer IIJob DescriptionPurpose & Scope: The Donor Relations Officer II will play a leading role in establishing and strengthening VHC Health's relationships with both new and existing donors. The position will work directly with donors, advancing VHC's mission, through strategic communication, donor engagement, cultivation, solicitation,...

  • Safety Offcr II

    3 weeks ago

    Arlington, United States Texas Department of Aging & Disability Services Full time

    Job Description: Safety Offcr II If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Safety Officer II – Starting Market Rate Salary $54,.93 As part of a collaborative team of public servants, a Safety Officer protects residents receiving long-term care in Texas by assessing...

  • Contract Specialist II

    3 weeks ago

    Arlington, United States Silo Smashers Full time

    Contract Specialist II SiloSmashers is seeking an experienced Contracts Specialist to support our federal law enforcement client with contract, acquisition, and procurement support within their Prisoners Operations Division (POD). SiloSmashers enables our federal client to establish national strategies and programs providing for the housing, transportation,...

  • Contract Specialist II

    2 weeks ago

    Arlington, United States SiloSmashers Full time

    Job DescriptionJob DescriptionContract Specialist IISiloSmashers is seeking an experienced Contracts Specialist to support our federal law enforcement client with contract, acquisition, and procurement support within their Prisoners Operations Division (POD). SiloSmashers enables our federal client to establish national strategies and programs providing for...

  • Blind Children Specialist II

    3 weeks ago

    Arlington, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Blind Children’s Specialist II is hired by and reports to the Program Manager. The Blind Children’s Specialist II performs highly complex level work and is responsible for providing services to children who are blind and visually impaired and their families through direct skills training, parent education and case management to...

  • Engineer II

    6 days ago

    Arlington, United States Basic Engineering Concepts & Technologies Inc. Full time

    Job Summary: Basic Engineering Concepts & Technologies, Inc. (BecTech) is a Small Business Program Management and Engineering Services provider to Department of Defense (DoD) Agencies. BecTech is seeking professional candidates to fill the position of full-time Engineer II in Crystal City, VA. Job Responsibilities: Provide systems engineering support for...

  • Engineer II

    3 days ago

    Arlington, United States Basic Engineering Concepts & Technologies Inc DBA BecTech Inc Full time

    Job Summary: Basic Engineering Concepts & Technologies, Inc. (BecTech) is a Small Business Program Management and Engineering Services provider to Department of Defense (DoD) Agencies. BecTech is seeking professional candidates to fill the position of full-time Engineer II in Crystal City, VA. Job Responsibilities: Provide systems engineering support for...

  • Environmental Scientist-Phase I/Phase II Site Assessments

    6 days ago

    Arlington, VA, United States Eastern Research Group Full time

    ERG () is seeking a full-time geologist or environmental scientist to support and lead projects related to Phase I and Phase II Environmental Site Assessments in support of EPA's Brownfields program. We offer a flexible work environment, including a remote or remote/office hybrid option in our Northern Virginia, Research Triangle Park, NC, or Concord,...

  • Security Officer Armed and Unarmed

    3 weeks ago

    Arlington, United States AAA Security Guard Services, LLC Full time

    Benefits: Competitive salary Opportunity for advancement Training & development Job SummaryWe are seeking a professional Security Officer Armed/Unarmed to join our team. In this role, your primary responsibility will be to create a safe and secure environment. You will protect our clients premises, assets, and employees and prevent any...

  • Contract Specialist II

    3 weeks ago

    Arlington, United States Piper Companies Full time

    Zachary Piper Solutions seeks a Contract Specialist II to support a unique opportunity to support DARPA's Contracts Management Office (CMO). This collaborative team administers contracts, grants, and other transactions in support of DARPA's research and development mission to make pivotal investments in breakthrough technologies for national security....

  • Office Services Assistant: P&p District #10

    4 weeks ago

    Arlington, United States Dept of Corr - Central Admin Full time

    **Title**: Office Services Assistant: P&P District #10 Arlington #P1007 **State Role Title**: Admin and Office Spec II **Hiring Range**: $40,146 - $52,009 **Pay Band**: 2 **Agency**: Dept of Corr - Central Admin **Location**:Arlington P&P **Recruitment Type**: **Job Duties** Provides clerical and administrative support to Probation and Parole...

  • Engineer II

    2 weeks ago

    Arlington, United States Basic Engineering Concepts & Technologies Inc DBA BecTech Inc Full time

    Job DescriptionJob DescriptionJob Summary:Basic Engineering Concepts & Technologies, Inc. (BecTech) is a Small Business Program Management and Engineering Services provider to Department of Defense (DoD) Agencies. BecTech is seeking professional candidates to fill the position of full-time Engineer II in Crystal City, VA.Job Responsibilities:Provide systems...

  • Contracts Specialist II

    5 days ago

    Arlington, United States ECS Corporate Services Full time

    ECS is seeking a Contracts Specialist II to work in our Arlington, VA office. Job Description: Responsibilities will include preparing and administering terms and conditions of Department of Defense Research & Development (FAR Part 35) contracts; Assisting in the negotiation of contracts; Preparing contract modifications; Analyzing procurement policies and...

  • Document Management Specialist Ii

    6 days ago

    Arlington, United States CNA Full time

    PRIMARY PURPOSE This role sits in the Chief Research Office (CRO). The Research Publications Group (RPG) produces and disseminates high-quality technical reports and other deliverables for sponsors, clients, and public consumption. We ensure that all documents meet CNA’s writing and editing standards, that all publications adhere to corporate guidelines,...

  • Human Resources Admin Assistant Ii

    2 weeks ago

    Arlington, United States FYI-For Your Information, Inc. Full time

    As the Human Resources Administrative Assistant II, you will provide administrative support to Senior Human Resources Specialists and the larger Human Resources team such as performing a wide variety of routine administrative and clerical support activities for a human resource office. THIS POSITION REQUIRES A HYBRID WORK SCHEDULE WITH 3 DAYS ONSITE AND 2...

  • Contracts Specialist II

    3 days ago

    Arlington, VA, United States ECS Federal Full time

    ECS is seeking a Contracts Specialist II to work in our Arlington, VA office.  Job Description:Responsibilities will include preparing and administering terms and conditions of Department of Defense Research & Development (FAR Part 35) contracts; Assisting in the negotiation of contracts; Preparing contract modifications; Analyzing procurement policies and...

  • Tier Ii IT Destktop Technician

    4 weeks ago

    Arlington, United States Datawiz Corporation Full time

    **Location: On site in Arlington, Virginia. Schedule is staggered and flexible. On-call over weekends and holidays as needed.** **Position Information**: Datawiz has a current opening for a Tier II Desktop Technician to support a full-time, long term federal contract. This is an executive support role. The Technician will provide customer service while...

  • Continuity, Planning, Training, and Exercise Analyst II

    2 weeks ago

    Arlington, United States SC&A Inc Full time

    Job DescriptionJob DescriptionSC&A is seeking a qualified Continuity, Planning, Training, and Exercise Analyst II to support Federal mission and program activities related to Federal homeland security, emergency management, and resiliency programs with a focus on continuity program delivery. The candidate will provide analytical, training, exercise, and...

  • Information System Security Officer

    5 days ago

    Arlington, United States Advanced Decision Vectors, LLC Full time

    Advanced Decision Vectors, LLC (ADV) was established in 2009, provides superior program management, program support, strategic planning, and systems engineering to the Federal and Commercial sectors. Located in Alexandria, Virginia, ADV is a Small Disadvantaged Business (SDB) contractor that has roots established in the Department of Defense and support...