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Delivery/Release Manager

4 months ago

San Francisco, California, United States Randstad USA Full time
job summary:
We have a direct hire opportunity for a Release Manager. This position is 95% remote but candidates must reside in Cailfornia (Sacramento preferred as ther will be up to 25% travel along the 80 corridor)

Job Description:

Our client is embarking on an exciting new journey to mature our Center of Excellence (COE). The Release Manager will be an integral part of the startup of our new Center of Excellence that will provide leadership, best practices, research, standardization, support and training for our SaaS CRM Application.

This role will be responsible for the Release Management Lifecycle that involves ensuring the software releases meet core requirements, driving updates to business processes, and communications regarding the release. Overall, you will be concerned with planning, testing, tracking, deployment, communication, and risk management regarding the release.

ESSENTIAL RESPONSIBILITIES OF COE RELEASE MANAGER

Schedules, coordinates and manages releases across the various applications and integrations in the CRM system portfolio

Develops and manages the governance regarding the decisions to take releases

Creates full visibility into release readiness, Go/No-Go, and milestone reviews

Manages interdependencies to ensure the integrity of the release

Identifies and manages the risks that can delay the release

Participates in efforts to develop and maintain best practices.

Manages and communicates release plans, commitments, and changes

Coordinates the release schedule with the resources required, developing excellent relationships with key business processes, integration, and data owners who are part of the Center of Excellence

Leads the Go-Live activities to deploy the release successfully

Build and maintain strong working relationship with CRM vendor

Maintains documentation related to procedures, status, and changes of release

Makes improvements in the methodologies used for release management; always work to improve the process.

Develops innovative approaches and alternative solutions to solve problems

Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.

Provides oversight and coordination of non-CRM system releases that impact CRM.

Facilitates the standard processes and methodology for software release across the CRM ecosystem.

Other duties as assigned.

QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.? A typical way to qualify is:

5+ years of Project and Program Management experience.

Working knowledge of Software Development Lifecycle (SDLC).

Experience applying project management knowledge and techniques to achieve objectives.

Knowledge of traditional and agile project methodologies, including Scrum, Waterfall, or Kanban.

Experience using data to inform and set priorities and identify challenges/opportunities.

Good understanding of application infrastructure and system architecture best practices and principles.

Experience with cloud environments.

Experience with Azure, familiarity with cloud devops.

Proven Team Management skills.

Excellent communication skills.

Demonstrated leadership skills.

Define issues and focus on achieving workable solutions; generate innovative ideas to develop or improve existing processes.

High School Diploma and or GED equivalent

Bachelor's Degree in Computer Science or an equivalent degree preferred

Skill and/or Ability to:

Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.

Defines issues and focuses on achieving workable solutions; generates innovative ideas to develop or improve existing systems.

Demonstrates ability to use computers and technology capabilities.

Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.

Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.

Effectively and productively engages with others and establishes trust, credibility, and confidence.

Promotes collaboration and assists others with their initiatives and efforts.

Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.

Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
location: SAN FRANCISCO, California
job type: Permanent
salary: $140, ,000 per year
work hours: 8am to 4pm
education: Bachelors

responsibilities:
Schedules, coordinates and manages releases across the various applications and integrations in the CRM system portfolio

Develops and manages the governance regarding the decisions to take releases

Creates full visibility into release readiness, Go/No-Go, and milestone reviews

Manages interdependencies to ensure the integrity of the release

Identifies and manages the risks that can delay the release

Participates in efforts to develop and maintain best practices.

Manages and communicates release plans, commitments, and changes

Coordinates the release schedule with the resources required, developing excellent relationships with key business processes, integration, and data owners who are part of the Center of Excellence

Leads the Go-Live activities to deploy the release successfully

Build and maintain strong working relationship with CRM vendor

Maintains documentation related to procedures, status, and changes of release

Makes improvements in the methodologies used for release management; always work to improve the process.

Develops innovative approaches and alternative solutions to solve problems

Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.

Provides oversight and coordination of non-CRM system releases that impact CRM.

Facilitates the standard processes and methodology for software release across the CRM ecosystem.
qualifications:
Experience level: ExperiencedMinimum 8 years of experienceEducation: Bachelors (required)
skills: RELEASE MANAGERProject Management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.