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Tour Guide
3 months ago
Overview
PPG Paints Arena is seeking candidates for the Tour Guide position. Primary duties will include giving guided tours of PPG Paints Arena home of the Pittsburgh Penguins, working with groups of all ages, assisting with guests entering each facility including check-in, and providing top-notch customer service.
This role will pay an hourly wage of $15.56
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
job expires 9/30/2024
Responsibilities
Provide guided tours of PPG Paints ArenaMemorize scripts, facts and stories pertinent to the history of the franchise and facilityRelate in a professional, age-appropriate way to childrenBe comfortable working with a specific schedule while standing/walking frequentlyAbility to work nights, weekends, and holidays as scheduledQualifications
Education and/or Experience
High school diploma/GED (experience in lieu of diploma/GED may be considered)Experience with public speaking and experience working with childrenSkills/Aptitudes
Good communication and presentation skills (verbal and written)Be a fan of the Penguins and hockey, along with a good understanding of the game and historyBe able to memorize specific facts and communicate professionally to all age groupsProfessional presentation, appearance, and work ethiAbility to work under limited supervision and to interact with all levels of staff including managementMust be available to work flexible hours, which will include evenings, weekends, and holidaysComputer Skills
In order to perform this job successfully, an individual should understand how to use a computer.
Physical Demands
Ability to stand on feet and walk comfortably for long periods of timeWhile performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility, at times, walking and/or standing up to 4-8 hours daily. Ability to communicate via two-way radio.
