Director of Revenue Operations

Found in: beBee jobs US - 2 weeks ago

San Francisco, California, United States Modern Health Full time
The Role

Modern Health is looking for a leader for our Revenue Operations team, specializing in Sales Operations. The Director of Revenue Operations will partner with our Sales, Marketing and Partnerships leadership in running a high-performing Sales Operations team, and owning our annual planning process for Go-to-Market.

You will be a critical leader in our go-to-market organization - reporting to our VP of RevOps and partnering with leadership and teams across Marketing, Customer Success, Sales, Finance and Product to drive step-change revenue outcomes and impact. You will help design the strategy, build and maintain our infrastructure, level-up our analytics, and optimize our go-to-market organization across Sales, Customer Success, Partnerships and Marketing. You will help us innovate data-driven approaches to growth, lead your own team, and launch strategic projects to drive revenue at a high-growth B2B SaaS company.

The ideal candidate has a deep understanding of Revenue Operations best practices in SaaS companies, and has a knack for servant leadership. This position is not eligible to be performed in Hawaii.

What You'll Do
Lead and inspire

Manage three team members upfront, building up your team over time
Act as an effective and caring people-leader -- developing and attracting talent, and helping scaling our team and company culture

Own forecasting and annual GtM planning

Own and uplevel our sales forecasting and pipeline management
Run our annual GtM planning process across target-setting, coverage plan & team design, quota and incentive plans, etc
Own intra-quarter reporting on the state of our revenue funnel and tracking against plan

Own revenue infrastructure and commissions administration

Be a primary owner of our overall revtech stack, and own the roadmap to keep us two steps ahead
Own our commissions administration process for Sales and Partnerships
Identify systems opportunities, build new processes and capabilities

Help level-up our insights on our business and market

Ideate and evaluate hypotheses for improving outcomes across our revenue funnel
Help demystify our prospect to customer journey - codifying actionable learnings in partnership with Enablement

Own and execute step-change initiatives

Partner with our GTM leadership team to identify and launch step-change strategic opportunities - for example, the launch of new channels or greenfield markets
Lead cross-functional efforts to improve or reimagine parts of our revenue funnel
Key contributor to quarterly prioritization and OKRs
Help scale our 'Revenue Lab' to continuously test improvements to our prospect through customer journey

Who You Are
The ideal candidate has a strong background in enterprise Revenue / Sales Operations with 7+ years of experience
Builder with a bias to action and a results-oriented mindset. You build great programs and teams, and are known for measurable impact. You help to improve results in organizations during periods of high growth and change
Excellent collaborator and humble expert
Experienced with sales and mktg functions in high-growth startups (a builder vs. optimizer) -- and in teaming effectively with multiple revenue functions. You know the standard playbooks but build for situational impact
Experience building and leading teams -- compassionate, empathetic and effective people leader known for developing your people
First class problem-solver - can quickly translate ambiguity into insight and actionable recommendations
You have empathy for reps and are invested in their success and understand the pain points experienced by reps at each stage of the sales cycle; experience working in sales preferred
Top-class analytics skills - understand the importance of data and acumen
Understands the prospect through customer lifecycle -- from a CX, revenue funnel, and staffing perspective
Excellent communicator. Can lead sessions with executives, provide clarity to reps and managers, and build effective presentations
Proficient across the RevTech stack -- SalesForce, forecasting tools, workflow infrastructure such as LeanData, etc. You understand all SFDC admin capabilities (validation rules, process builders, etc.) - and can help guide the team and build yourself when needed
Experienced with agile methodologies and sprint planning. JIRA familiarity preferred
Bachelor's degree required; MBA a plus
Financial and/or consulting background a plus

Benefits

Fundamentals:

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Generous Time Off
Company-wide Collective Pause Days

Family Support:

Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter

Professional Development:

Professional Development Stipend

Financial Wellness:

401k
Financial Planning Benefit through Origin

But wait there's more...

Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement

Modern Health focuses on Healthcare, B2B, Health and Wellness, and Mental Health. Their company has offices in San Francisco and Remote. They have a large team that's between employees. To date, Modern Health has raised $116.4M of funding; their latest round was closed on March 2021 at a valuation of $1B.
You can view their website at or find them on LinkedIn.

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