KOL Marketing Engagement Manager

1 month ago


Cambridge, Massachusetts, United States Philips Full time
Job TitleKOL Marketing Engagement Manager - Hospital Patient Monitoring (Cambridge, MA)Job Description

In this role you will be responsible for nurturing our customer and caregiver communities. You will develop a roster of Key Opinion Leaders (KOLs), reference sites, and power users; and execute an annual plan to drive engagement, insights and cross-pollination.

Your role:

  • Survey the market for influential customers and hospital leadership
  • Build a funnel of potential KOLs, reference sites and power users
  • Drive outreach to build relationships and establish contractual agreements
  • Create an annual activation plan to engage and amplify the voice of our customers
  • Drive usage of our reference sites and oversee customer experience
  • Harness KOLs to speak with, and on behalf of, Philips (speaking events, publications)
  • Orchestrate users groups and best-practice sharing sessions
  • Create internal and external best-practice case studies, testimonials, and marketing collateral
  • Measure and report program performance

You're the right fit if:

  • You have a Bachelor's degree.
  • You've acquired 5+ years of experience managing and engaging with KOL's and 10+ years of overall industry experience. Healthcare, med tech/med device experience, required.
  • Your skills include experience managing executive level KOLs, leading customer events, and clinician experience.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
  • You're a collaborative, strong communicator with strong presentation capabilities, and the ability to build great and long lasting relationships.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.


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