Employment – Technology Program Manager

3 weeks ago

Orlando, Florida, United States Florida Hospital Full time
Job Description:

The Program Manager is responsible for leading the execution of multiple initiatives within the newly established Consumer Experience Center (CxC). This role will lead analytical projects, contact center technology improvements, software enhancement requests, telephony updates, contact center best practice process enhancements, and other related initiatives within the CxC. The Program Manager of CxC Technology will serve as the point of contact and liaison between contact center leadership, both corporate and regional, and the IT department. Beginning with intake of both inbound and outbound technology requests, this Program Manager will be tasked with ensuring that the scope of the CxC's role is fully vetted and coordinate with necessary leaders for approvals.

[ads1]
Job Responsibilities:
  • Create an environment that assures the productivity, performance, and well-being of each employee within the role's stewardship
  • Identify and respond to issues and risks; own and provide expedient follow through to action or resolution and communicate appropriately
  • Coordinates development and manages the overall project plan and schedule including business case development, requirements documentation, development, deployment, close out, and lessons learned
  • Evaluate new service line requests for alignment with the CxC's vision and capabilities; develop and present the associated business plan, including the resource and budgetary requirements; manage the implementation of approved requests
  • Maintains open, collaborative and solution focused communication with stakeholders and provides regular updates & progress reports
  • Deliver on assigned program objectives within agreed upon time, budget, scope, and quality. Ensure sound project management practices within assigned projects
  • Monitors progress of assigned programs to ensure on-time milestone and budget completion while ensuring high quality deliverables are provided to the stakeholders
Job Requirements:
  • Personal integrity and an ability to work under stress
  • Ability to lead or facilitate training and education
  • Proven ability to identify and lead standardization in complex, decentralized work environments
  • Responsive to ever-changing healthcare landscape
  • Demonstrated interpersonal, customer relations, and communication skills
  • Effective at championing a compelling vision and leading by example, guiding teams through difficult transitions
  • Proven team builder with experience in developing project plans
  • Proven ability to use data analytics to drive operational, quality, and financial performance in accordance with department and organizational goals
  • Detail oriented and highly motivated to go the extra mile to deliver exceptional quality and results
Job Details:

Company: Florida Hospital

Vacancy Type: Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

[ads2]

Apply Here

careers-

  • Florida Hospital Employment – Technology Program Manager

    2 months ago

    Orlando, Florida, United States Florida Hospital Full time

    Job Description:The Program Manager is responsible for leading the execution of multiple initiatives within the newly established Consumer Experience Center (CxC). This role will lead analytical projects, contact center technology improvements, software enhancement requests, telephony updates, contact center best practice process enhancements, and other...

  • Program Manager

    1 month ago

    Orlando, Florida, United States Soar Technology, LLC Full time

    VETERANS PREFERENCE:Duties and ResponsibilitiesManages assigned projects to ensure technical and financial objectives are achieved through the efficient allocation of resources, effective subcontractor management, comprehensive risk management, etc.Develops customer trust and maintains strong professional relationships with current and prospective...

  • Program Manager

    3 weeks ago

    Orlando, Florida, United States Soar Technology, LLC Full time

    VETERANS PREFERENCE:Duties and ResponsibilitiesManages assigned projects to ensure technical and financial objectives are achieved through the efficient allocation of resources, effective subcontractor management, comprehensive risk management, etc.Develops customer trust and maintains strong professional relationships with current and prospective...

  • Program Manager

    3 weeks ago

    Orlando, Florida, United States Insight Global Full time

    Job DescriptionThe Senior Technology Program Manager -- Business Automation Platforms (BAP) will: be embedded within a solution delivery team and will manage multiple enterprise Service Management product strategy and execution programs/projects impacting ServiceNow (SNOW) and Salesforce platforms for a large-scale matrix organization with internal and...

  • Program Manager

    1 month ago

    Orlando, Florida, United States Insight Global Full time

    Job DescriptionThe Senior Technology Program Manager -- Business Automation Platforms (BAP) will: be embedded within a solution delivery team and will manage multiple enterprise Service Management product strategy and execution programs/projects impacting ServiceNow (SNOW) and Salesforce platforms for a large-scale matrix organization with internal and...

  • Technology Operations Manager

    2 months ago

    Orlando, Florida, United States Lake Highland Preparatory School Full time

    Lake Highland's Technology department seeks a Technology Operations Manager who coordinates the technological activities that support teaching, learning, and administrative functions. This role supervises a team of information technology (IT) professionals, runs the school's IT infrastructure, and ensures the effective use of technology to enhance the...

  • Technology Operations Manager

    3 weeks ago

    Orlando, Florida, United States Lake Highland Preparatory School Full time

    Lake Highland's Technology department seeks a Technology Operations Manager who coordinates the technological activities that support teaching, learning, and administrative functions. This role supervises a team of information technology (IT) professionals, runs the school's IT infrastructure, and ensures the effective use of technology to enhance the...

  • Program Manager

    1 week ago

    Orlando, Florida, United States U.S. Army Acquisition Support Center Full time

    Duties: Coordinates and develops procedures relating to financial management, acquisition, implementation, distribution, and logístical support for the hardware, software, supplies, and services required by the project. Plans, conducts and/or directs highly complex reviews and initiates reports which are provided to higher headquarters and other commands...

  • Senior Manager, Program Management

    1 month ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Job Description & Requirements// FOR DATA ORGANIZATION //Below code block contains - Job Description & Apply/Refer & ShareJob Description & RequirementsUniversal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are...

  • Senior Manager, Program Management

    3 weeks ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Job Description & Requirements// FOR DATA ORGANIZATION //Below code block contains - Job Description & Apply/Refer & ShareJob Description & RequirementsUniversal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are...

  • Director of Technology

    1 week ago

    Orlando, Florida, United States Wkmg Full time

    RESPONSIBILITIES: This position reports to the Station General Manager and, at their direction, coordinates and implements strategic technology and operations initiatives associated with both broadcast television and digital platforms to align with station goals. The Director of Technology will supervise and manage all aspects of the Broadcast station and...

  • Sr. Manager of Information Technology

    1 month ago

    Orlando, Florida, United States AssuredPartners Full time

    Overview The Sr. Network IT Manager is responsible for overseeing the IT network operations, including planning, development, and implementation of technology projects that utilize IT solutions, principles, standards, and best practices. Develops, establishes, and maintains technology standards and procedures. Throughout the project lifecycle, obtains...

  • Sr. Manager of Information Technology

    3 weeks ago

    Orlando, Florida, United States AssuredPartners Full time

    Overview The Sr. Network IT Manager is responsible for overseeing the IT network operations, including planning, development, and implementation of technology projects that utilize IT solutions, principles, standards, and best practices. Develops, establishes, and maintains technology standards and procedures. Throughout the project lifecycle, obtains...

  • Program Manager

    1 week ago

    Orlando, Florida, United States NBC Universal Full time

    We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium...

  • Program Manager

    3 weeks ago

    Orlando, Florida, United States NBCUniversal Full time

    Company DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and...

  • Program Manager

    3 weeks ago

    Orlando, Florida, United States NBC Universal Full time

    We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium...

  • Integral Program Manager

    1 month ago

    Orlando, Florida, United States Philips Full time

    Job TitleIntegral Program Manager - Medical Devices (Orlando, FL)Job DescriptionIntegral Program Manager – Medical Devices (Orlando, FL)You have the unique opportunity to lead a talented project team in shaping the future of patient monitoring, driving innovation, advancing patient care, and making a meaningful impact in the healthcare industry.Your role:...

  • Integral Program Manager

    3 weeks ago

    Orlando, Florida, United States Philips Full time

    Job TitleIntegral Program Manager - Medical Devices (Orlando, FL)Job DescriptionIntegral Program Manager – Medical Devices (Orlando, FL)You have the unique opportunity to lead a talented project team in shaping the future of patient monitoring, driving innovation, advancing patient care, and making a meaningful impact in the healthcare industry.Your role:...

  • Program Manager Learning

    2 weeks ago

    Orlando, Florida, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.Position SummaryA member of the professional...

  • Regional Manager

    7 days ago

    Orlando, Florida, United States Hispanic Technology Executive Council Full time

    Regional Manager - SLED Why Choose to Join Us? Founded in 1990, World Wide Technology (WWT), a key player in the AI and Digital Revolution, generates an annual revenue of $20 billion. We excel in strategy, execution, and partnerships to drive digital transformation for large public and private organizations globally. With WWT's Advanced Technology Center, a...