Deputy CIO Solutions

3 weeks ago


Washington, Washington, D.C., United States Office Of The Secretary Full time

The OSSD DCIO serves as a key advisor to the DOC CIO and provides vision and leadership for the development of the strategic framework that delivers the best return on IT resource investment in support of the DOC CIO's priorities and the Department's overall management priorities.

The OSSD DCIO is responsible for forecasting and planning for better government performance, implementing secure solutions and improving output/outcomes across the organization strategic and tactical measures are implemented to improve internal customer services, enhance collaborative planning across the organization which is based on well-defined goals, objectives and industry best practices and are supported by well-defined business cases.

The incumbent is responsible for all aspects of the full functional portfolio, management, and execution, of the work of OSSD
,

and as such plans and directs the organization's activities necessary to ensure that the aforementioned roles and responsibilities are effectively met.

Specifically, the incumbent performs, leads, or oversees the following functions:

Create and provide complete IT solutions for our customers by leveraging industry-leading infrastructure and advanced technology service solutions to maintain and improve the overall experience.

Plan, develop, and implement business partnership services which advises and assists customers on state-of-the-market proven technologies to meet their mission needs.

Focuses on the customer's business needs and enhances the training experience, while advocating for effective and efficient long-term IT solutions to achieve 100% customer satisfaction.

Delivers proven, innovative, and effective technology solutions to the Department to transform operations to best serve their customers and mission.

Provides education and guidance on the complex IT landscape and promotes more informed decision making using best practices and industry standards.

Leads business improvement initiatives to maximize results, optimize ROI, reduce risk, leverage existing assets, and foster success.

Works collaboratively with the DOC OCIO senior leadership team by sharing information, discussing solutions, providing and receiving feedback, and offering help and assistance.



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