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Senior Revenue Operations Specialist

3 months ago

Austin, Texas, United States Indeed Flex Full time
We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we're taking a radically different approach: providing job seekers with control, ownership, and choice so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by in 2019, and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we've been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful

Main Purpose

The Senior Revenue Operations Specialist will play a crucial role in enhancing the productivity and effectiveness of our sales team. This role involves developing and implementing sales enablement strategies, tools, and processes that empower our sales representatives to excel in their roles. The ideal candidate is a strategic thinker with a deep understanding of sales processes, exceptional project management skills, and a passion for driving sales success.

Responsibilities & Duties

Key Responsibilities:

Revenue Operations and Enablement Strategy:

  • Develop and execute a comprehensive sales enablement strategy aligned with the company's sales objectives.
  • Identify gaps in the sales process and recommend solutions to improve efficiency and effectiveness.
  • Support the Head of Revenue with Revenue Operations strategy and requirements for the team.

Performance Analysis and Reporting:

  • Monitor and analyze sales performance metrics to identify trends, opportunities, and areas for improvement.
  • Generate regular reports and dashboards to communicate insights and recommendations to sales leadership.

Content Development and Management:

  • Create, curate, and manage sales enablement content, including playbooks, training materials, sales scripts, and presentations.
  • Ensure all content is up-to-date, relevant, and easily accessible to the sales team.

Training and Onboarding:

  • Design and deliver sales training programs to onboard new sales representatives and continuously upskill existing team members.
  • Conduct regular training sessions, workshops, and webinars to enhance product knowledge and sales techniques.

Sales Tools and Technology:

  • Oversee the implementation and optimization of sales tools and technologies, such as CRM systems, sales automation platforms, and analytics tools; Salesforce, Tableau, Outreach
  • Provide training and support to the sales team on the effective use of these tools.

Cross-Functional Collaboration:

  • Collaborate with marketing, product, and customer success teams to align sales enablement initiatives with overall business objectives.
  • Act as a liaison between the sales team and other departments to ensure seamless communication and collaboration.

Project Management:

  • Lead and manage sales enablement projects from inception to completion, ensuring timely delivery and successful implementation.
  • Prioritize and manage multiple initiatives simultaneously while maintaining attention to detail and quality.

Requirements

  • 7+ years of experience in sales enablement, sales operations, or a sales leadership role. Minimum 5 years in Revenue Enablement or Operations.
  • Proven track record of developing and implementing successful sales enablement programs.
  • Experience in a fast-growing B2B sales environment
  • Strong understanding of sales processes and methodologies.
  • Excellent project management skills with the ability to manage multiple projects simultaneously.
  • Proficiency in sales enablement tools and technologies (e.g., Salesforce, Tableau, Outreach)
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels.
  • Analytical mindset with a data-driven approach to decision-making.
  • Highly organized, detail-oriented, and self-motivated.
  • 20% travel is required.

Benefits

  • $76,000 to $120,000 base
  • Performance-based bonus
  • Medical, Dental, Vision, and 401K
  • Access to all Company & Employee Benefits
  • 25 days PTO (prorated) + Birthday Day Off
  • 8 Public Holidays
  • Duvet days
  • Laptop + WFH equipment
  • Hybrid working model - we work best collaboratively, so we've provided a workspace where you'll thrive whilst still giving the flexibility to work remotely when you need
  • Volunteer days
  • STIPs (Short Term Incentive Plan)
  • Regular team-building events

You'll fit right in at Indeed Flex if:

  • You're a great communicator and highly collaborative. We're best when we all pull in the same direction
  • You don't mind doing the work, whatever it is - you can see the impact at the end, and you're in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You're proactive and always willing to learn
  • You can navigate the ambiguity and high levels of autonomy in a scale-up environment - you know what we're about, and you want to be a part of it.

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.